Operations | Monitoring | ITSM | DevOps | Cloud

New intuitive widgets and smart view pop-ups for dashboards in ServiceDesk Plus!

ITSM dashboards need to go beyond vanilla KPI metrics, transforming into workspaces that offer service desk technicians an operational overview, managers tactical insights, and executives a strategic snapshot for every aspect of your IT service delivery. With that in mind, we just introduced new intuitive dashboard capabilities in ServiceDesk Plus. Say hello to a data-driven and context-rich way to manage your tickets. Here’s what’s new.

What is Test-Driven Development?

Test-Driven Development (TDD) is a software development methodology that helps engineers write reliable, maintainable code by starting with tests before writing implementation. In this video, we break down the core principles of TDD, how it improves software quality, and why it’s a game-changer for developers. If you’re looking to level up your development process and write better code with fewer bugs, this video is for you!

How to Use Network Visibility in Your Cyber Security Strategy

As organizations grow in size and complexity, their internal networks often become a “black hole” in terms of visibility. To keep these networks secure, this visibility needs to be managed, but time and budget seldom allow IT and cybersecurity professionals to gain actionable insights. N‑able’s VP, Product Management, Jim Waggoner and Head of Threat Research, Kevin O'Connor demystify network visibility and provide valuable takeaways you can implement today to mature your cybersecurity posture.