Operations | Monitoring | ITSM | DevOps | Cloud

According to a 2019 study conducted by Forrester, 44% of the IT directors surveyed indicated their organizations face unplanned downtime bimonthly. The study also estimated unplanned downtime costs 35% more per minute than planned downtime. If you’re an MSP, a failure to meet SLAs for uptime can lead to even higher costs and penalties.

If the users aren’t happy, then in short order, neither will anyone else be. The ubiquity of information technology has exposed users to the best the IT industry has to offer—and the worst. So, if end-user experience is king, how does one go about ensuring users stay happy? The short answer is application performance management (APM) tools. Users don’t care if the apps they use are in the cloud, on-premises, or something in between.

Citrix Application Delivery Management (ADM) – previously called as Citrix NetScaler Management and Analytics System (MAS) – is a centralized management solution that provides administrators with the ability to manage and monitor Citrix application networking products from a single, unified console. Citrix ADM includes a number of modules including Web Insight, HDX Insight, Gateway Insight, Security Insight, SSL Insight, TCP Insight, Video Insight, and WAN Insight.

We’re thrilled to have earned the distinction of being recognized as a Customer’s Choice in the October 2020 Gartner Peer Insights’ ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics (NPMD) category Gartner Peer Insights’ Customer Choice distinctions “recognize vendors and products that are highly rated by their customers.” Everyone thinks they have happy customers, but how do they know they do?

Nic Wise at Tend Health recently wrote a series of blog posts exploring how they moved away from logs and metrics, toward adopting observability with Honeycomb. In that series, he shares lessons learned as they got their NodeJS app instrumented in an AWS environment making use of CloudFront, API Gateway, Lambda, and a few other services. Tend is a New Zealand-based healthcare platform launching in 2020.

Enterprise IT organizations which are not doing anything in the public cloud are becoming a rarity. A global survey conducted by O’Reilly prior to the onset of Covid-19 found that 88% of organizations are using cloud in one form or another, and public cloud dominates. Several surveys since March have shown that public cloud adoption is accelerating and with it a preference for multi-cloud computing.

Multicast networking is based on the simple concept that a single packet can be sent by a server and it will be received by many receivers. Multicast is different from broadcast because it’s more selective. Where broadcast packets are received by all receivers in a particular network segment (or broadcast domain), multicast packets are received only by receivers that want them. Also, multicast receivers can be distributed throughout a larger network behind routers.

Any business that considers web traffic to be an important aspect of its acquisition strategy needs to follow SEO best practices. Like it or not, search engines (and one in particular) are the gatekeepers in the digital world and it pays to play by their rules. As such, we thought it might be helpful to put together a quick overview / list of the most important page elements when it comes to SEO.

At Splunk, we've been leading the way in observability and helping accelerate the adoption of the OpenTelemetry project. With the trace specification reaching a stable maturity level and several SignalFx Gateway and client library capabilities being upstreamed, we're ready to go all-in while we continue accelerating the growth and adoption of OpenTelemetry beyond the commitments we made last year.

Every business transformation needs a data strategy and the ability to manage increasingly complex environments. And while companies all over the globe are embracing the cloud, this shift has only exacerbated the associated complexity, compounded by the uncertainty brought about by the current global pandemic. You’ve got more data centers and attack surfaces to monitor and secure, in addition to greater unpredictability and risk.