Operations | Monitoring | ITSM | DevOps | Cloud

Human attention spans are seemingly shorter than ever, and your mobile application users are, unfortunately, no exception. Over 70% of users abandon an app if it’s taking too long, with half of these users waiting no more than three seconds. Even minor delays or errors can lead to significant user drop-off, negatively impacting your app’s success and user satisfaction.

There’s so much talk about AI these days that it seems we quickly forget that AI isn’t a single type of technology. It’s a category, almost an umbrella term for a wide range of different technologies, applications, and approaches. The terms “Generative AI” and “Machine Learning AI” (often referred to as “Real-World AI”) describe two different branches that fall under the broader AI heading.

There is no question that wireless networks are taking over. Offices may still have Ethernet cables to each cubicle, but they usually go unused. Wi-Fi is the new LAN. So many devices, tablets, smartphones and even some laptop-type devices, are now wireless only. Today, Wi-Fi is often the primary way end users connect. “While a wired Ethernet connection is generally faster and more reliable, it forces users to be tethered to their desks.

In May, GPT-4o was released, refining the GPT-4 architecture with native multi-modal input support, faster speeds, and a cheaper price per token. This week, with the release of GPT-4o mini, it’s even more cost-effective and quicker. This model is considered better than GPT-3.5 Turbo, being faster and smarter—a win all around. Let’s put it to the test in a real-world application to see just how good it is for software developers.

Why should you monitor your third-party Cloud and SaaS vendors if you are in SRE/Ops? As part of an SRE team, your primary responsibility is ensuring the reliability of your applications. What makes you responsible for monitoring services that you don't even manage? Third-party services are just like yours - with SLAs. And outages happen, affecting you as well as many others who depend on them.

On July 19, 2024, a significant outage impacted globally, causing widespread disruptions across various industries. This outage was primarily linked to a faulty update from CrowdStrike’s Falcon Sensor, which led to severe issues on Windows systems. CrowdStrike is a leading cybersecurity company that specializes in protecting businesses from online threats.