A global leader in SaaS-based and on-premise software solutions that power innovative digital experiences was looking to replace the internal tool that was being used for resolving outages, service degradation, data center connection loss, and other incidents.

We´re proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

Victoria University is a world-renowned educational institution based in Melbourne, Australia. The public research university has several campuses comprised of six academic colleges, six research institutes, seven research centers, and a polytechnic institution. It provides courses in higher education and technical training. The IT staff at Victoria University chose OpManager to monitor its IT infrastructure and enhance its network performance.

Today’s Managed Security Service Providers (MSSPs) are trying to grow their business quickly, improving margins and onboarding customers with high-quality tool sets that scale with the business. This means reducing cost, improving onboarding time and building the next generation of Managed Detection and Response (MDR) to deal with threats that are increasing in volume and sophistication.

Stable network connections are your business’s lifeline. Vital elements of your modern workplace—such as hybrid working, SaaS application usage, and online collaboration—depend on good network performance, contributing to employee productivity and satisfaction. But when network problems started to escalate for one of our customers, they realized they needed to look beyond their traditional network performance monitoring tools to solve the issue.