Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

Reducing MTTR and tracking SLAs with Grafana Cloud

Attracting and retaining top developer talent is a No. 1 priority for a lot of companies these days, including location technology company TomTom. As both the builder of the world’s largest developer community and an employer of thousands of developers, TomTom is always looking for developer-friendly tools to help their employees feel productive, efficient, and inspired.

Lindesberg Municipality Improves Network Reliability & Quality for its 5,500 Users w/ WhatsUp Gold

Lindesberg Municipality’s 5,500 simultaneous users were constantly losing connection with its network and IP Telephony systems, which led to a volume of support calls that was straining its IT department. It implemented WhatsUp Gold to monitor its connections and servers and study its access points. Lindesberg has moved from a network-centric to a service-centric installation, with 99.9% uptime, happier customers, and less support tickets.

AutoNation delivers peerless experiences to every customer

AutoNation delivers everything automotive, from sales and service to collision and parts. It also understands that buying a car is a huge decision, which is why it chose AppDynamics to help it provide a seamless experience for its customers. With full-stack observability across its applications, AutoNation can track, manage and optimize its service performance across the business. AppDynamics breaks down silos between teams so they can triage problems collectively, and quickly. The result is a better experience for thousands of customers across AutoNation’s 300 locations and 27,000 associates.

N-able Backup and Other Keys to Our Success: Nicholas Paulukow, One2One

N-able™ Backup has proven to make a real difference in the efficiency and profitability of managed IT services provider One2One. Hear from One2One CEO Nicholas Paulukow about how the company dramatically reduced the staff time and cost needed to provide top-tier data protection services by switching to N-able Backup.

Kroger Uses JFrog Xray for Software Security and License Compliance

Kroger leverages the JFrog platform to give developers visibility into their software vulnerabilities and make informed decisions on what to fix. See how Kroger has implemented secure DevOps processes with automated vulnerability scanning and open-source software (OSS) license compliance capabilities to support their development and security teams.

A successful Monitoring as a Service Case: Drilling & Mining Industry

Migrating or restructuring a SCOM environment can seem like an overwhelming, even impossible, task. For one of our customers in the mining industry, however, it went more than well, and the improvements have been exceptional. Applying our Monitoring as a Service, they could benefit from the aggregated experiences of programmers, system administrators, and DevOps engineers that our service builds on to make the migration as smooth and trouble-free as possible.

Space Made Simple: How PagerDuty Enabled Loft Orbital to Achieve Incident Response Lift Off

The next great space race is on. Today, there are multiple companies competing to earn their slice of a global space industry set to be worth more than $1 trillion by 2040. However, launching a satellite into space still isn’t an option for most organizations due to the prohibitive costs and complex engineering required.

Puppet helps Singapore speed up technical deployments for governments

Around the world, the pandemic tested the ability of governments to transform digitally in order to deliver uninterrupted services and to respond effectively to the demands of citizens, businesses, and global leaders in a time of crisis. From contact tracing to disbursing support packages to sharing best practices on how to contain the pandemic, governments needed to deliver these mission-critical services in a timely, secure, and compliant manner.

How the NBA is creating the future of employee experience

For the past 75 years, the National Basketball Association (NBA) and Women’s National Basketball Association (WNBA) have delivered best-in-class experiences to fans. From e-sports to virtual reality, the league has pioneered new ways to connect fans to the game they love. Now, with ServiceNow, the NBA and WNBA are taking their top-notch experiences from the basketball court to the corporate office.