Operations | Monitoring | ITSM | DevOps | Cloud

NEW Feature: Configurable Assurance Alerts

At RapidSpike everyone gets involved with product and feature ideation, including our customers! We pride ourselves on being responsive to your needs, taking your feedback, and turning it into our next great feature — after all, you know what you need. We’re here to listen and our developers love tackling a new challenge and solving a tricky problem. This has trickled down into one of our latest features — Configurable Assurance Alerts.

Introducing a New Pull Request Sidebar

Bitbucket Cloud’s pull request sidebar is useful because it displays all the relevant details of the pull request you’re looking at. However, with so much information present, it can be hard to find the information you need. To address feedback we’ve received about its readability and usability, we’ve given it a redesign.

NEW Feature: Journey Pre-Actions

We have released a new upgrade to our script editor which is part of our ongoing commitment to build the best Synthetic User Journey monitoring tool on the market – Journey Pre-Actions. This upgrade is simple but will be useful for those websites that require certain prerequisites in order to allow tests such as these to be run. As with many of our features here at RapidSpike, this was born from a real-world requirement from a number of our customers.

Experience Center launched!

We have launched a brand new Experience Center that is able to demo you online a live Citrix CVAD environment being monitored by MetrixInsight for CVAD SCOM Management Pack. This way you can click around all by yourself to get a good impression of the Management Pack's capabilities. Request access here and browse through the Management Pack whenever you want during one month. Enjoy!

Looking ahead: SquaredUp 5.0 and beyond

Welcome to 2021, a year we are all entering full of hope. None of us knows quite what 2021 holds in store with regards to the global pandemic, but no doubt it will be another year of huge change. That will mean continued pressure on IT organizations across all industries to adapt and deliver new services to the business and users, all while keeping costs as low as possible. As we start a new year, many of you reading this will be considering your monitoring strategy in 2021 and beyond.