What does the Rasmussen model teach us about Site Reliability Engineering?

IT operations, or ITOps, refers to the processes and services administered by an organization's IT staff to its internal or external clients. Every organization that uses computers has a way of meeting the IT needs of their employees or clients, whether or not they call it ITOps. In a typical enterprise environment, however, ITOps is a distinct group within the IT department. The IT operations team plays a critical role in accomplishing business goals.

Dashboards are great ways to visualize different KPIs in a single place. Metrics from all over your system can be framed together and viewed on a single screen, helping to correlate them and reducing the overall effort of analysis. But when it comes to Grafana vs. SolarWinds, which one is better? It is often difficult to choose between their dashboarding capabilities. Both tools provide their own visualizations and help bring out interactive dashboards for users to use.

Anomaly detection is one of the most common problems that Splunk users are interested in solving via machine learning. This is highly intuitive, as one of the main reasons our Splunk customers are ingesting, indexing, and searching their systems’ logs and metrics is to find problems in their systems, either before, during, or after the problem takes place. In particular, one of the types of anomaly detection that our customers are interested in is time series anomaly detection.

It has been a veeeeery long time since we discussed a technical concept from an ingenious allegory. Many people send us emails asking us why, and we have to admit that… it’s true, everything is quite more fun with fantastic allegories. So be it then! At the request of our fans. Let’s talk today about ITSM and Monitoring Support through an invented event from which we can then draw a technical lesson.

We’ve all been surprised by our cloud monitoring bill at one time or another. If you are a BindPlane OP customer ingesting Host Metrics into Google Cloud Monitoring, you may be wondering which metrics are impacting your bill the most. You may have metrics enabled that aren’t crucial to your business, driving unnecessary costs. How do we verify that and remediate?