We’re continuing on with our third piece about how to utilize and improve your Intelligent Alert Grouping (IAG)! In case you missed it, the first two blog posts describe the feature (here) and explain how it uses merging to group alerts (here). We alluded to today’s post at the end of last: today we’ll be discussing how to use alert titles to improve IAG matches.
With the ScienceLogic SL1 platform correlating and contextualizing data to generate actionable events that accurately reflect the issues that need attention, how do you make sure all your engineers and system admins are on the same page?
This post provides an overview on the variety of options and to contact us, if you are seeking technical or other support from the SIGNL4 team. Though, SIGNL4 is designed as a self-service platform and provides an abundance of resources and help, we ‘human’ provide help through our agents whenever needed.
When an alert fires from your applications, your team needs to know as soon as possible to mitigate any user-facing issues. Customers with complex operating environments rely on incident management or related services to organize and coordinate their responses to issues. They need the flexibility to route alert notifications to platforms or services in the formats that they can accept.
The uniqueness of each organization in the enterprise IT space creates interesting challenges in how they need to handle alerts. With many commercial tools in the IT Service Management (ITSM) market, and lots of custom internal tools, we equip teams with tools that are both flexible and powerful. This post is for Google Cloud customers who want to deliver Cloud Monitoring alert notifications to third-party services that don’t have supported notification channels.
“I have been doing this for 20+ years and have been using literally every product out there. Derdack is unique at how issues are addressed and communicated out because of the seamless integration, maturity and flexibility of the platform. Working with Derdack has been a game changer for us and helped us to do more with less.” Jeff Postolowski, Director Information Technology Services, Bridgeport Public School District
It is always a luxury to show off a new plugin in Pandora FMS, and for that reason we decided to devote an article in style to this Zendesk plugin on our blog. We will discuss what it is and how it can help us. Step by step, and concisely, so that no one gets lost along the way.
Judit Sharon, CEO and founder of OnPage Corporation, sits down with Healthcare Innovation to discuss how advanced, effective clinical communication systems help teams achieve ultimate patient satisfaction. How has the landscape around time-sensitive communications between and among clinicians and others in patient care delivery, evolved in the past few years?
