Operations | Monitoring | ITSM | DevOps | Cloud

7 Reasons Why MSPs Benefit From IT Automation

Automation has become the backbone for businesses wanting to stay afloat in the highly competitive markets today. Managed Service Providers (MSPs) are among those reaping heavily from IT automation processes. The benefits MSPs obtain from IT automation include lower costs, reduced errors, and increased productivity. With automation, MSPs can acquire better data, become more reliable, and scale their operations.
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To Reinvent SOAR, Automation Is only a Feature

Security, by its very nature, is one of the most innovative fields on the planet. Every technological advancement carries with it a handful or more of new attack vectors, which in turn lead to a dizzying amount of security innovation as our industry works to mitigate risk and defend against threats. But for all this innovation, there are a few ways in which security lags far behind.

Why automation is the incident response 'easy button' MSPs & IR firms have been waiting for

The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based managed security services are poised to be the major growth driver for the broader MSP market, coming in at $219.59 billion in 2021, and expected to reach $557.10 billion by 2028. As we can see, providing robust security services is a key competitive differentiator for the lucrative MSP market.

$50M to reinvent security automation

Today, we’re announcing our $50 million Series B funding led by Insight Partners with participation from SentinelOne, GGV Capital, and Bessemer Venture Partners. Together with them, we believe that security teams deserve better. Better ways to collaborate, better ways to work, better ways to keep our lives and livelihoods protected.

Security hardening holiday calendar - Week 1

This year we decided to provide security focused modules and content for the holiday season. These are parts of the security configuration we implement on our own infrastructure, based on OpenSCAP and other sources. By putting these into easy to use modules and writing about it, we hope to give our community of users something valuable: Educational and easy to understand security tips, along with configuration which can quickly be automated across your entire infrastructure, using CFEngine.

Puppet helps Singapore speed up technical deployments for governments

Around the world, the pandemic tested the ability of governments to transform digitally in order to deliver uninterrupted services and to respond effectively to the demands of citizens, businesses, and global leaders in a time of crisis. From contact tracing to disbursing support packages to sharing best practices on how to contain the pandemic, governments needed to deliver these mission-critical services in a timely, secure, and compliant manner.

How Automation Takes the Time and Guesswork Out of Security Compliance

As this fiscal year wraps up, many agencies are planning their response to compliance reporting requirements. Meeting these requirements—particularly in advance of an audit—can be incredibly time-consuming. While the Defense Department has made managing risk easier through Security Technical Implementation Guides (STIGs), it’s still dependent upon IT staff to help ensure their systems are continuously secure and compliant.

Workflows: your process, automated

After many weeks of work, we're delighted to announce the latest feature of the incident.io platform: Workflows. Configure your processes once, and we'll make sure you follow them, every time ✨ A little while ago, I was asked the question: “what makes a good incident response?”. Whilst there’s infinite nuance in the answer, mine was pretty straightforward. The best incidents are founded on principles of communication, coordination, and clear roles and responsibilities.