Operations | Monitoring | ITSM | DevOps | Cloud

Today’s businesses run on data. From getting customer information for payment, processing employee information for payroll, using publicly available data for targeted advertising, to tracking people’s behavior for marketing, data has become the power center of organizations. But with this increased emphasis on data, organizations are now burdened with greater responsibilities.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore how chatbots decode the mysteries of customer engagement.

This week we have launched a major upgrade to our API Monitoring so you can now add Custom Headers. We have also extended the tool to monitor via PUT and DELETE. You can also add Custom Headers to your normal page monitors (HTTP GET).

Boston and Tel Aviv–July 19, 2018–Logz.io, the leading provider of AI-powered log analysis, announces the release of its intelligent log analysis platform on Amazon Web Services (AWS) Marketplace. The Logz.io platform is the first and only ELK solution offered on the AWS Marketplace, giving AWS customers worldwide access to powerful capabilities for extracting actionable insights from machine data.

Next week at Google Cloud Next ‘18, you’ll be hearing about new ways to think about and ensure the availability of your applications. A big part of that is establishing and monitoring service-level metrics—something that our Site Reliability Engineering (SRE) team does day in and day out here at Google.

In a recent study of software development teams using Jira Software, we found those that integrate with Bitbucket release 14% faster than those that don’t. For many industries where the pace of change is rapid and the market incredibly competitive, it’s this speed that can separate the great products in the eyes of users from the merely “good” ones.