Friday, August 2, marked the second beta release for Loki, a long overdue version 0.2.0. Why did it take so long? In large part this was my fault. Having done some work to create a release process for version 0.1.0, I found myself focusing on other things, so improving that process ended up on the backburner. This entire time, in the back of my mind, I was delaying a new release until I could improve that process.
User and entity behavior analytics (UEBA) is a relatively new category of cybersecurity tools that utilize machine learning (ML) algorithms to detect abnormalities in the behavior of the users and entities that belong to an enterprise network. UEBA monitors and continuously learns from the behavior of various user accounts and devices in the network, and establishes a baseline behavioral profile for each using statistical and probability models.
Most technical incident response plans typically account for stakeholder communications—for both internal teams and external customers. But at PagerDuty, what we’ve learned from our customers is that there’s still a painful and expensive gap in alignment between IT and business teams. To close that gap, we need to focus on what incident response means for business teams.
