A funny shift has appeared in our conversations with marketing leaders over the last year. Teams still ask for SEO help. But more often, the question is: "Who can help us appear inside ChatGPT answers, and can they prove it without hand-waving?" People research inside ChatGPT, Perplexity, Gemini, and AI Overviews, then click only when they trust the source. If your brand is not cited, clearly understood as the right entity, and consistent across your site and the wider web, even strong pages can stay invisible when buyers are deciding.