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Intro to GraphQL APIs for N-sight and N-central

Modernize your automation and reporting workflows with this deep dive into GraphQL for N-sight and N-central. In this 2026 Masterclass, Jason Murphy (Head Nerd for IT Ops) introduces the "Ecoverse" and explains why GraphQL is replacing REST for high-density data environments. Learn how to access the technical preview, generate secure API tokens, and build your first queries to pull exactly the data you need without the overhead of traditional REST endpoints.

Claude Code + OpenTelemetry: Per-Session Cost and Token Tracking

I was looking at our Claude Code spend in the Anthropic console the other day. Aggregate cost, aggregate tokens — no breakdown by developer, no breakdown by session. I knew my Hackathon team had been using it heavily on building out new features for the OpenTelemetry Distro Builder. But heavily how? I had no idea. Turns out Claude Code has been emitting OpenTelemetry signals the whole time. Per-session cost, token counts, every tool call it makes on your codebase.

AI performance reviews for your app with the Flare CLI

The Flare CLI connects to your Flare performance monitoring data and uses AI to turn it into actionable insights, right from your terminal. In this video, you'll see how a single command pulls your real performance data from Flare, then generates a full review: identifying slow endpoints, spotting error trends, and suggesting concrete fixes. Links.

How AV Integrations Improve IT Operations in Modern Workplaces

Every room passed the morning health check. Then the CEO's all-hands stuttered, audio dropped, and the service desk filled with duplicate tickets. That gap between a green dashboard and a successful meeting is where enterprise AV operations fail. AV is no longer a facilities side project, it is an IT workload.

The Hidden Cost of SaaS Sprawl: When Custom Development Makes More Sense

The average enterprise now spends $55.7 million on SaaS annually, an 8% jump from last year alone. Yet here is the uncomfortable truth: a significant chunk of that money is being quietly wasted on tools that overlap, go unused, or simply do not fit the way teams actually work. SaaS sprawl has become one of the most expensive and least visible problems in modern IT. And for a growing number of organizations, the answer is not another subscription. It is custom-built software designed around the way their business actually operates.

Why Configuration Management Is Critical for Scalable IT Operations

Here's the brutal truth: trying to scale IT without a handle on your configurations is like building a skyscraper on quicksand. Your teams will stumble through endless drift problems, face outages that seem to come from nowhere, struggle with slow incident resolution, and deal with audit failures that make your compliance folks lose sleep. An OWASP community survey found that 50% of respondents identified Software Supply Chain as their top worry. That tells you something important: messy configurations aren't just annoying technical debt. They're genuine business threats.

Card Payments Without Fear: A Deep Dive into Tokenization & PCI Compliance

Buying something online might feel instant, but behind the scenes there's a whole variety of security checks designed to keep your card data invisible. Alexander Rumyantsev, a software engineer with deep experience in financial systems, walks us through how tokenization makes this possible, and why it's reshaping how product teams build payments.

How Remote Work Is Breaking Your Invoice Approval Workflow - And What to Do About It

Remote and hybrid work has settled into a permanent reality for American businesses. Around 22% of the US workforce now teleworks at least partially, with finance and insurance among the sectors with the highest adoption rates. For most companies, the shift has been positive. Employees are more productive, overhead costs have dropped, and talent pools have expanded well beyond a single metro area.

Types of Drying Ovens in Indonesia: Laboratory vs Industrial Models Explained

When you work in manufacturing, research or quality control, moisture control is not only a minor step. It directly affects your test accuracy, product stability and long-term performance. That is exactly why selecting the right drying oven in Indonesia matters more than many businesses initially learn.