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Leveraging AI for community moderation: A tale of two assistants

Ask any community member who’s ever donned the moderator tag in a new forum and they’ll agree that handling a multitude of new general questions, technical queries, and troubleshooting scenarios can be challenging at first. However, thanks to the rise of AI-powered chatbots, there are a lot of new opportunities to find innovative ways to tackle these challenges. The Mattermost Peer-to-Peer Forum is a good example of a community consisting primarily of developers.

Elastic: Maximizing customer lifetime value: Transforming ecommerce with AI-powered search

Join us for an engaging discussion with retail experts at Microsoft Azure and Elastic, where we'll explore the dynamic landscape of e-commerce and how AI is shaping customer experience and retail strategy. Gain insight into how e-commerce merchants are navigating macroeconomic challenges and solving consumer problems with tactics like hyper-personalization. Explore real-world success stories from industry leaders, showcasing the transformative potential of search and AI.

Decoding routing outages: 7 tips for safeguarding your network connectivity

Network outages have become a dreaded reality, disrupting businesses, personal lives, and communication channels. While no network is immune to this unfortunate event, the recent Australian telecom outage serves as a stark reminder of the impact such disruptions can have. The outage, which lasted for several hours, caused nationwide disruptions to Australian businesses, essential services, and daily life.

NiCE Active 365 Management Pack for Microsoft SCOM

Monitoring Microsoft 365 is crucial for maintaining a secure and efficient digital workspace. It enables real-time tracking of user activities, ensuring compliance with security protocols and identifying potential threats or anomalies. Continuous monitoring helps in the early detection of issues, preventing downtime and data loss, while also providing insights for optimizing system performance.

NiCE VMware Management Pack for Microsoft SCOM

Monitoring VMware environments is crucial for maintaining optimal performance and ensuring seamless operations within an organization. It provides real-time visibility into the health, performance, and utilization of virtualized infrastructure, enabling proactive identification of potential issues before they impact critical systems.

NiCE VMware Management Pack for Microsoft SCOM | Use Case

Monitoring VMware environments is crucial for maintaining optimal performance and ensuring seamless operations within an organization. It provides real-time visibility into the health, performance, and utilization of virtualized infrastructure, enabling proactive identification of potential issues before they impact critical systems.

NiCE Oracle Management Pack for Microsoft SCOM

Monitoring Oracle databases is crucial for maintaining optimal performance, identifying potential issues, and ensuring data integrity within an organization. It allows real-time tracking of database health, performance metrics, and resource utilization, enabling timely interventions to prevent downtime or performance bottlenecks. Additionally, monitoring helps in detecting and addressing security threats, ensuring compliance with industry standards and regulations.

4 Tips for Building Resilience Against Cyber Attacks

As the world becomes more digitized, people, companies, and institutions globally face a considerable threat in the form of cyber attacks. Decisive actions that can withstand cyber attacks must be undertaken to guard confidential information, systems, and networks. The following are crucial skills and operations to improve resilience on cybersecurity issues in ensuring the success of a company's strategy for risk management against cyber threats.