Every now and then, issues occur that disrupt the very fabric of global software engineering. Chief amongst them is the recent mass outage of Github. Github is a fundamental building block in software productivity, hosting over 190 million code repositories. Github hosts our code and libraries, runs build pipelines, and much more. It is a central hub of activity and it is consumed by tens of thousands of organizations.
At Seniorlink, we provide services and technology to support families caring for their loved ones at home. In the past two years we’ve expanded our programs across the United States, and so our need to observe our application systems has grown too.
Sometimes it makes sense to switch your RMM vendor. For example, if your services have evolved to new requirements or you know there’s a good vendor who can really help your business. But I often see MSPs consider it for the wrong reasons. They think they’ll find a silver bullet in the next technology solution, not realizing their technology issue may actually be a deeper business issue. This is where having an MSP vendor who truly treats you as a partner can matter.