At enterprise scale, effective flow of incident awareness requires sharing many distinct pieces of information with many unique stakeholders serving different roles in the organization at precise moments in time. The creation of these dynamic communications and their delivery is constantly put to the test by the pressure of knowing that for every minute the incident is allowed to persist, potentially hundreds or thousands of customer businesses are being harmed.

Reliable network connectivity is paramount for uninterrupted communication and efficient data transmission. The ping test is a valuable tool to assess network connectivity, identify potential issues, and troubleshoot them effectively. If you're seeking to troubleshoot network issues or test connectivity between hosts, this comprehensive guide offers step-by-step instructions and valuable insights for performing an effective ping command test.

Managing incidents is already tricky enough, and you want to get to mitigation as quickly as possible. But sometimes it feels like organizing everything surrounding an incident is more difficult than solving the actual technical problem and you end up getting delayed or sidetracked during mitigation efforts. We call that scenario the “people problem” of incident management.

In case you missed it, AWS experienced an outage or "elevated error rates" on their AWS Lambda APIs in the us-east-1 region between 18:52 UTC and 20:15 UTC on June 13, 2023. If this sounds familiar, it's because it's almost a replay of what happened on December 7, 2021, although that outage was significantly more severe and took longer to restore.