Operations | Monitoring | ITSM | DevOps | Cloud

ChatOps can speed up organizations’ responses to user needs while relieving support staff of a lot of tedious activities. Many helpdesk or IT tickets are entered for routine end-user questions, such as finding out what hours you’re open or changing a password. However, organizations have also moved toward automating development and required operations through a process popularly known as DevOps.

If you use Amazon Web Services, you have two load balancing options for your applications: Classic Elastic Load Balancer (CLB) and Application Load Balancer (ALB). And while choice is always good, the CLB vs. ALB debate can be intimidating. Which load balancer is right for your application? Is ALB better than CLB, or vice versa? This blog explores these questions.

Panic takes time and energy away from swift incident response, leading to second-guessing, a higher likelihood of mistakes, and analysis paralysis. Here are three tips to minimize it.

Announcing support for Ubuntu 22.04 LTS Jammy Jellyfish on all Cloud 66 products (including registered servers). From this point onward, brand-new applications will have Ubuntu 22.04 installed. We will continue to install Ubuntu 20.04 when scaling up servers in an existing application. Don't forget, you can control your target Ubuntu version through your manifest! Ubuntu 22.04 is a Long-Term Support (LTS) release and will receive ongoing app updates and critical security fixes till April 2027.

Find out how to effectively and easily monitor and troubleshoot MongoDB using Netdata.

When it comes to managing IT services, there are two schools of thought: DevOps and ITIL. DevOps is a newer approach, while ITIL has been around for decades. Both have their pros and cons, but which method is the right one for your business? Is ITIL still relevant in an era of cloud computing, artificial intelligence, blockchain and IoT? ‍

Mattermost v7.7 is generally available today. With this latest release, we’ve added new functionality to help teams accelerate productivity while ensuring data and infrastructure control to reduce security and compliance risk. The following new features are included (see changelog for more details).