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The latest News and Information on IT Service Management, Service Desk and related technologies.

Practical Demo: Protect all endpoints with secure UEM countermeasures

Deploying a diverse mix of endpoints – from iOS, Android and macOS, to Windows, ChromeOS and IoT – leads to a diverse mix of security risks. Fighting those risks is nearly impossible with siloed point products, especially when your data is disparate and processes are disjointed. Join this practical demo for your dose of insider tips from our endpoint management and security experts, and experience how integrated tools minimize security risks that stem from all sorts of endpoints.

SQL Sentry Then and Now Part 2

In my first post, I talked about how SQL Sentry has taken shape over the years. Now we announced SQL Sentry 2023.3, and a lot is changing. In the past, customers could only work with SQL Sentry through an installed, Windows-based client. It’s a feature-rich interface with access to everything you need with no limit to how many users install it. But we heard our customers; they wanted a web-based interface with a simplified user experience.

Employee onboarding for better engagement and retention from Day 1

Only 52% of workers felt satisfied with their latest employee onboarding experience, according to a Paychex survey. That means just under half of new hires are dissatisfied and feel unprepared to start their new jobs. Nearly 40% of survey respondents found onboarding clear, 32% said it was confusing, and 22% said it was disorganized. Four out of five (80%) new hires who feel undertrained due to poor onboarding plan to quit. Poor onboarding experiences aren’t new for HR teams.

3 ways to enhance digital experiences and productivity

Digital transformation is critical to enabling organizational change. In fact, 85% of CEOs recognize that digital capabilities are a strategic business differentiator and vital for accelerating revenue growth, according to IDC. IT leaders play a central role in business strategy. They’re asked to deliver digital capabilities to enhance organizational speed, agility, and innovation that leads to change and growth.

Taking the Work Out of Workflows with Nexthink Flow's Low Code Visual Designer

How automated are your automations? You (or your expert engineers) are probably spending hours on complicated PowerShell coding – writing, testing, reviewing, signing, and updating. What if there were a better way to coordinate your automations with workflows? Orchestrate multi-layer automated detection, communication, integration, and action.

3 Nexthink Flow Integrations to Help You Automate Anything, Anywhere

Nexthink’s ability to integrate with anything has long been one of the most popular aspects of our products. From your ITSM tool to Azure AD, Nexthink data can be connected across your environment – so you can act on Nexthink insights to build the best possible digital employee experience. Nexthink Flow continues our dedication to integrations by allowing for the sharing of data and actions in both directions for several key integrations.

5 of Our Favorite Use Cases for Nexthink Flow

Automation and orchestration present huge opportunities for business efficiency, time optimization, and cost savings. With Nexthink Flow, EUC teams now have the power to orchestrate full end-to-end automations that eliminate repetitive manual work and drive employee productivity. But with so many opportunities at your fingertips, it can be hard to know where to begin. Flow is a powerful orchestration engine, with incredible flexibility designed to fit diverse business needs.

Zero Trust - An Analyst's 10-Minute Perspective

Ivanti's Vice President of Solutions and Technical Marketing Crystal Miceli sits down with Forrester analyst Steve Turner to have a chat about all things Zero Trust. This webinar is designed to seek the truth when it comes to Zero Trust with an understanding that Zero Trust is a marathon, not a sprint. Plus, no conversation with be complete without providing a simple roadmap on how to get started. Topics include.

Introducing Nexthink Flow: IT Orchestration for Efficient IT

Go beyond automation and bridge the gap between monitoring and management. Real-time, AI-powered data combined with a powerful, low code orchestration engine that continuously optimizes complex workflows, monitors progress, handles exceptions, and ensures that all tasks are completed in the right sequence and with the right dependencies. By automating repetitive and manual tasks, EUC teams can optimize resource allocation, capitalize on opportunity costs, and enable EUC teams to shift-left and effortlessly maintain desired state.