Operations | Monitoring | ITSM | DevOps | Cloud

Grow your blame-free culture with these postmortem best practices

Bugs will happen from time to time. As our systems grow in complexity, new functionalities mean new risks. What makes or breaks a team is not only how it handles incidents, but also how it learns from them. This is where incident postmortems come into the picture.

You can't shoot for 5-9's without having powerful incident resolution capabilities

With the advent of more and more connected systems and devices, organizations are facing ever greater data security challenges. Moreover, with the accelerating cloudification of apps and even whole infrastructures, security professionals are also faced with the challenge of how to protect critical assets including personal and other sensitive data as well as IP.

Dynamic alerts

The power and value that’s embedded in logs are reflected by the status and behavior of our applications and infrastructure. Many times we would like to be alerted when the application or its components show abnormal behavior. This behavior can be reflected by the application sending some logs at a higher than usual volume. Figuring out exactly what ‘higher than usual’ means, or in other words, setting the threshold value at which the alert should trigger can be a daunting task.

Chatbot integration with Microsoft Teams and Slack

SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams and Slack. By default, SIGNL4 notifies by mobile push, text and voicecalls, all according to user preference. The focus is clearly on mobile alert notifications. And of course, tracking and escalation of critical alerts is built-in.

3 Reasons Why Machine Learning Anomaly Detection is Critical for eCommerce

Do you still find yourself visually monitoring dashboards for anomalies? That leaves catching revenue-related issues to chance. It’s become humanly impossible to catch incidents on streaming data. This is why many eCommerce and data-driven companies have adopted automated anomaly detection.

Latest Advancements Made to OnPage

OnPage’s incident alert management platform continues to evolve, providing unique and powerful capabilities to business clients. Latest advancements include live call routing reporting and a sophisticated dashboard for enterprise users. The capabilities enhance team transparency and performance, improving incident management and collaboration in the process. In this blog post, I’ll discuss the benefits of the features and how they improve workflows.