Operations | Monitoring | ITSM | DevOps | Cloud

You open a monitoring tool, and the data is all there: errors, traces, anomalies, incidents, and countless intricacies. If you want to get the right slice of that data, you need to know exactly which dashboard to open and what filters to apply. But when the poor UI gets in the way, this can take longer than it should. Luckily, this is not the case with AppSignal. MCP (Model Context Protocol) changes the interface entirely.

Dear Nexthink community, We are excited to be named a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Tools for the third year in a row. I want to share this recognition with our customers, our partners and ecosystem, and every Nexthinker across the world. As a founder, it’s a true honor to work alongside so many talented people. To us, this recognition is also yours.

When a measure becomes a target, it ceases to be a good measure. Charles Goodhart, 1975 You’ve probably read this quote in relation to any number of things over the years. People complaining about arbitrary metrics like PRs merged, lines of code produced, and now, token usage. But is the era of tokenmaxxing over before it even began? The rise of token leaderboards to the death of token leaderboards at companies like Amazon seem to have taken place in less than three months!

What happens when a critical service slows down, but nothing is technically “broken”? Most teams have monitoring in place. They know when something goes down. But when performance drops or issues spread across services, finding the real cause becomes slow and unclear. Engineering teams end up switching between dashboards, logs, and alerts just to understand what changed. This delays response and increases pressure on on-call teams. This is where SRE observability becomes essential.

We’re excited to announce the launch of the StatusGator browser extension, now available for both Chrome and Firefox. Whether you’re troubleshooting an issue, wondering if a website is down, or looking for more information about an ongoing incident, the extension gives you instant access to service status information with a single click. Simply install the extension and start checking the status of websites and services as you browse.

We’re excited to announce the launch of the StatusGator Chrome extension, a new way to check the status of websites and online services directly from your browser. Whether you’re troubleshooting an issue, wondering if a website is down, or looking for more information about an ongoing incident, the extension gives you instant access to service status information with a single click. Simply install the extension and start checking the status of websites and services as you browse.

We’re excited to announce expanded functionality for the StatusGator Boards API. You can now create new boards, update existing boards, and delete boards directly through the API. Previously, the Boards API only supported listing boards and retrieving board details. With these new capabilities, you can automate the complete board lifecycle – from provisioning new boards to managing ownership and cleaning up boards that are no longer needed.

We’re excited to introduce monitor metadata, a new feature available in the General tab of monitor settings. You can now add custom key/value metadata to monitors, making it easier to organize resources and add operational context to alerts and integrations.

For decades, IT operations have followed a familiar model. Specialized teams manage different parts of the environment, from infrastructure and networks to security and endpoint management. When employees encounter issues, they submit tickets to the service desk, which are then triaged, escalated, and resolved. This structure has endured because it provided a reliable way to maintain system health and respond to problems as they arise.