The importance of reducing IT costs cannot be overstated. IT costs can make the difference between success and failure in today’s increasingly competitive business environment. The cost of IT can represent a significant portion of a business’s budget, and reducing these costs can positively impact the company’s bottom line and overall efficiency. This article will discuss the importance of reducing IT costs and provide some of the most effective ways to reduce IT costs.

Incident response is a critical component of every comprehensive security program. Knowing how to respond appropriately to security incidents is essential for any organization. This article will discuss the six phases of incident response and how they can help organizations better protect their networks and data from security threats. Each phase of the incident response process will be outlined, discussing the purpose of each step and the best practices for implementation.

Google Drive and Google Cloud Storage are both cloud storage solutions, though they differ in purpose. Google created them to provide individuals or businesses with the exact capabilities and features to encourage collaboration and allow users to access their files from anywhere. Want to know which one is more suitable for your business? Keep reading to discover their differences and similarities!

An IT service desk is a functional unit that holistically maintains the IT service delivery–from “break-fix” to problem and change management to service level management.

It’s no secret that we’re experiencing a talent shortage in the tech industry. At the same time, the automation of many jobs is near. It’s easy to assume these two realities mitigate each other, but the situation is much more complex. Although automation may replace millions of low-skill jobs, it will create millions of jobs that require skilled tech workers, according to a report by consulting company BCG.

In October 2022, we released SolarWinds® Observability, our cloud-native SaaS observability solution. For companies like Corevist, the solution provided them with the ability to define customized monitoring specifically configured to the Corevist instances within each customer deployment. For them, this was a major game changer.

Are you wondering whether to include IT support in your business? Then this is the article you need. Especially for smaller organizations, when costs increase, it can be challenging to justify a dedicated team. But if you are not entirely convinced about outsourcing your IT department, and want to give in-house another thought, then keep reading. We're about to explore the fundamental concepts of effective IT support, its scope, benefits, and key outcomes.

The pandemic shifted us all online, whether we wanted to or not. It forced the public sector to adapt more than most industries, requiring citizens to interact digitally with governments to receive the health and financial support available to them. Digital technology promises to elevate government customer experience (CX) by scaling services, cutting wait times, and reducing costs.