A volatile economy, a disrupted supply chain, a widespread talent shortage, and environmental challenges have left many business leaders wondering how to move forward. In this environment, change is the only constant. Navigating these headwinds requires evolving your relationship with global uncertainty and seeing the creative opportunities it presents. ServiceNow’s Workflow special report, From adversity to advantage, offers an actionable framework for making this essential pivot.

Companies depend on IT services to support their business operations, and to meet the demands of their customers. ITIL (Information Technology Infrastructure Library) and ITSM (Information Technology Service Management) are frameworks to help organizations manage their IT services. While these two do have elements in common, they also have important differences. ITIL is a set of best practices for IT service management which emphasizes the alignment of IT with the needs of the business.

The office manager is a fast-growing profession that is mainly found in small and medium-sized enterprises (SMEs). This versatile person is responsible for ensuring the smooth running of the company by performing a wide variety of tasks: accounting, human resources, administration, management of office supplies, etc.

Mattermost’s core mission is to provide secure collaboration for technical teams. To do so, we concentrate on providing a collaboration layer that powers key technical and operational workflows for our customers. A prime example of this focus is the new ServiceNow integration for Mattermost, which weaves together key ServiceNow ITSM features such as Incident, Change and Problem management with Mattermost’s rich collaboration features.

Every business aims to optimize its profit ratio. If we talk about the food and restaurant businesses, overall profit margins are not high. Therefore, restaurant businesses must utilize assets smartly, and efficiently. Most importantly, assets must be monitored continuously. If these activities are neglected, then business loss can occur. Hence it is important to design a loss-preventing strategy that needs to be applied.