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The latest News and Information on IT Service Management, Service Desk and related technologies.

The Productivity Imperative - How Tech Functions Can Help Steer the Business Through Challenging Times

Productivity measures the amount of work you can get done with defined time and resources—or, more formally, "a ratio between the output volume and the volume of inputs”. The key takeaway is this: anything we can do to increase the amount of work completed will increase productivity. Equally, anything which reduces the cost or time required to do that work will also increase productivity—which is what we all want.

Best CMMS Software Features and Its Benefits | Infraon

In this video, we'll explore how a Computerized Maintenance Management System (CMMS) can streamline your maintenance operations and increase efficiency in your business. We'll explain CMMS software's best features and benefits, how it works, and why it's essential for business growth. We'll also discuss the different types of CMMS available, such as desktop, web-based, cloud-based, mobile, industry-specific, and integrated CMMS.

ISO 27001 and Asset Management: What Does Annex A.8.1 Say?

ISO 27001 is the gold standard to follow for effective Information Security Management, and it is deeply related to IT Asset Management. In particular, the annex A.8.1 provides all the necessary information to manage your information assets properly. So, understanding the full scope of it is crucial to create an all-round ITAM strategy that will ensure all your assets are always fully protected.

IT Asset Lifecycle Management: A Complete Guide for 2025

The concept of asset lifecycle management (ALM) has been at the forefront of enterprise operations for many years, and its importance is likely to continue in the coming years. ALM plays a crucial role in helping businesses manage the acquisition, maintenance, and disposal of their assets and resources. Companies that effectively manage their asset lifecycle will benefit from improved operational efficiency, higher ROI, and a reduced risk of downtime.

Asset Management ROI Complete Guide

Asset management is an essential component of every corporate operation. It refers to managing a company’s assets to optimize its value and returns. Asset management’s essential purpose is maximizing return on investment (ROI) while avoiding risks. Many businesses and equipment managers are talking about asset management. It promises a methodical approach to managing, enhancing, and disposing of assets most economically.

Top tips: Implementing ChatGPT at an enterprise level

ChatGPT is quickly being adopted for optimizing pretty much any vertical. You can write reports, come up with content, analyze data, and even get the tool to write code for you. Gartner predicts that by 2025, the AI market would be worth about $134 billion. Thankfully, many businesses are embracing this technology instead of acting hostile. This is a good thing because there is a multitude of ways in which enterprises can leverage ChatGPT.

IT Asset Lifecycle Management: The 9 Stages to Manage Your IT Assets

As assets are the main object of the IT Asset Management practice, in order to take full advantage of it, it's essential to go deeper and implement a complete IT Asset Lifecycle Management. This is a complex process that goes from the request of the asset to its disposal, so it's important to design and apply a plan to ensure that every single step and requirement is addressed.

Micro Product Demo: Ivanti Neurons for Facilities in 76 seconds | Service Management for Facilities

With Ivanti Neurons for Facilities, you can meet the needs of the business by automating workflows related to day-to-day work orders, work assignments, maintenance tasks, and facilities-related projects across all locations. Ivanti Neurons for Facilities applies the concept of service management to facilities—corporate offices, shared spaces, and completely virtual environments.

Key features to consider while choosing Asset Management Software

The asset management industry has grown significantly in recent years, driven in part by the need to keep pace with the competition and, in part, to meet evolving customer needs. As a result, organizations are increasingly looking for ways to ensure their assets are well-managed and protected against potential risks.

Asset Management Software For MSP

Managing IT assets can be a difficult task for any Managed Service Provider (MSP). The sheer number of IT assets across multiple customers can quickly become overwhelming. Fortunately, there are asset management software solutions available to help MSPs efficiently track and manage IT assets. This article will explore the various features of asset management software solutions designed specifically for MSPs and how they can streamline the IT asset management process.