Operations | Monitoring | ITSM | DevOps | Cloud

Cox Automotive is a global company with over 40,000 auto dealer clients across five continents. The company, which houses Kelly Blue Book, Autotrader, and 25 other brands, was built through acquisitions. Its IT Operations team is tasked with bringing them together under the Cox Automotive umbrella and ensuring “a good, consistent experience” for its customers worldwide.

Many sectors suffered during the COVID-19 pandemic, but the travel and hospitality industry was struck particularly hard as the world went into lockdown and governments urged us to stay home. According to the International Air Transport Association, global air passenger demand in 2020 was down a record 65.9% from the previous year, and the tourism industry saw an estimated loss of 100.8 million jobs worldwide.

Ayyeka connects decision makers to their remote assets, so they can make better and timely decisions. Their Industrial IoT solutions for remote monitoring enable asset owners and operators to achieve enhanced compliance and improved efficiency across the board. Hardware, software, and digital services are merged to deliver an end-to-end experience and value when connecting asset and infrastructure networks to data systems.

I recently spoke to the IT Director and Head of End User Computing at a leading healthcare company who implemented Salesforce globally across their entire employee user base 9 months ago (before later becoming a Nexthink customer). She told me their Salesforce licensing model was similar to others you’ll see in market: a set of base licenses and then selected add-ons based on employee roles – with some at no charge and others priced ala carte. Her problem? License metering.

Rich Anakor, chief solutions architect at Vanguard, is on a small team with a big goal: Give Vanguard customers a better experience by enabling internal engineering teams to better understand their massively complex production environment—and to do that quickly across the entire organization, in the notoriously slow-moving financial services industry. They also had a big problem: The production environment itself.

I’m a security analyst at Orange Business Services in Paris, and one of my current projects for the Orange Group is implementing a new SIEM based on the Elastic Stack. In this blog post, I’ll share why we chose Elastic and how we were able to integrate Elastic into our existing SIEM, resulting in faster investigations and saving our engineers’ time. So follow along.

What do an airline, the world’s largest retailer, the French government, Adobe, and NASA’s JPL have in common? They use the Elastic Stack to empower customers, communities, and, even, interplanetary exploration. With the Elastic Stack’s ability to take data from any source and in any format, and then search, analyze, and visualize it in real time, organizations can act quickly to improve customer experience and power critical systems.

Pernod Ricard is the toast of the wine and spirits industry, with a comprehensive portfolio that includes brands such as Jameson, Absolut Vodka, and Havana Club. While the $53 billion company has thrived on traditional distribution channels such as restaurants, clubs, stores, and duty-free shops, Pernod Ricard has recently focused on growing its direct-to-consumer (D2C) e-commerce business.

Employees in today’s corporations are dependent on properly functioning technology in order to get their work done and realize their business objectives. User experience can affect outcomes positively or negatively. The IT team at HCL Technologies turned to Nexthink to grant them insight into their client’s user experience and facilitate proactive responses to issues affecting users.