Operations | Monitoring | ITSM | DevOps | Cloud

How healthcare company Roche innovated the employee experience

Founded in 1896, healthcare company Roche has innovation in its DNA. When you’re in the business of creating new medicine and diagnostic tests for millions of patients across the world, innovation can transform lives. My role is in our people and culture (P&C) team. For the past number of years, we’ve been looking for more agile, human-centric ways to improve collaboration and, ultimately, the patient and employee experience.

De Watergroep and Devoteam build Elastic Observability pipeline to deliver water to millions

De Watergroep is responsible for the supply of water to more than 3 million customers and hundreds of companies in Belgium. An organisation operating in the public sector, De Watergroep's main goal is to continuously ensure the availability of high-quality drinking water. De Watergroep also is constantly engaged in technological innovation, focusing on keeping distribution costs low, and making maintenance more cost efficient.

Automate and Virtualize the NOC: A Gannett/USA TODAY Network Case Study

Mission creep is a phenomenon that occurs after a project begins and gains momentum, but then gradually grows beyond the original, intended scope. One day you wake up and realize that, instead of an efficient, manageable project, you’ve got a monster on your hands. For enterprises in the midst of dynamic growth, IT infrastructure is often beset by mission creep. The incumbent organization acquires smaller operations, integrates their technology, and soon things are out of control.

City of Seattle: Adding ITAM to Its ITSM Platform Improves Service Delivery While Optimizing Assets

Anyone thinking about embarking on the journey to extend their IT Service Management (ITSM) with IT Asset Management (ITAM) should have a sit-down with Jenny Rock from the City of Seattle. A 27-year technology veteran who began her career in the telecommunications industry, Jenny has been with the City of Seattle for 15 years — the last four as Product Engineer in what is now known as the Collaboration and Workplace Technologies division.

How MBTA modernized incident response to reduce alert fatigue and improve collaboration

Citizens utilize mobile and consumer-facing applications in everyday life, so it’s no surprise that they demand seamless access and high availability of government services online. Whether it’s making payments or applying for benefits, citizens and constituents alike expect these services to be available around the clock.

How an observability consulting company solved a client's monitoring issues with Grafana Cloud

Companies are always looking for transparency and visibility when it comes to monitoring, but as monitoring requirements and methods evolve, it’s not always easy to keep up. That’s why Opsdis, an observability consulting company based in Göteborg, Sweden, was founded. The firm focuses solely on helping clients implement systems for monitoring and metrics so they can keep up with the ever-expanding world of cloud computing and containerized environments.

How Youredi Used Logit.io To Fulfill Their Client's Dashboard Needs

See how the Logit.io platform helped give Youredi a more streamlined reporting and data visualisation alternative to using Microsoft’s Power BI in our latest customer case study. Outside of its BI capabilities, the Logit.io platform is used throughout Youredi by everyone from their technical teams through to their customer support and professional services department.