Operations | Monitoring | ITSM | DevOps | Cloud

Global bank transforms incident alert management & communications

Customer Profile One of the top 10 largest financial services companies in the world 200,000+ employees worldwide. Serving tens of millions of customers. With operations in more than 60 countries, the Interlink Incident Alert Management app serves an audience of thousands of service owners and business stakeholders - across 20+ global markets

Syniverse Improves Operational Efficiency and Consistently Meets SLAs with Automation

Mobile communications is a tough market to compete in. Mobile network operators (MNOs) are always slashing prices, offering promotions and doing whatever it takes to gain market share. Third-party service providers are often caught in the middle. Just ask the team at Syniverse, a major provider of number porting services in the U.S.

Why implementing Grafana Enterprise was a bright idea for U.K. energy supplier Utilita

Energy efficiency is a term often used to describe appliances or light bulbs. But when it comes to business, making sure your sales team — and customers — are being efficient with their personal energy is a big key to success. That was a major lesson learned by Utilita, the U.K.’s first and only specialist Smart Pay As You Go Energy supplier.

Deploying Elastic to further strengthen IT security at TierPoint

TierPoint is a leading provider of secure, connected data center and cloud solutions at the edge of the Internet with thousands of customers. At TierPoint, I’m responsible for maintenance and development of the information security program, which includes threat analytics, incident response, and digital forensics. We’re constantly looking for new and even more effective ways to aggregate, process, and make decisions from massive amounts of data streaming in from diverse sources.

Serverless for the Enterprise

Mutual of Enumclaw, a 100-year-old insurance company from Washington, modernized their policy processing system in order to reduce TCO and focus on their software and customers - not infrastructure. However, they realized serverless development still presents many DevOps challenges like environments, workflows, documentation and local development.

New10: Monitor hybrid cloud environments, troubleshoot serverless production workloads with Datadog

Pavel Kruhlei, Quality Engineer lead of New10 talks about how Datadog allowed them to resolve performance issues in their serverless applications, as well as increase visibility into their hybrid environment with Datadog.

Betting on complexity and change: Q&A with Paddy Power Betfair's Teodor Olteanu

Over the past year, the pandemic has created a number of new IT challenges, spurred on by the sudden shift to remote work. On the bright side: in the wake of these developments, companies across the globe have taken huge leaps in terms of their IT strategies. One such company is Paddy Power Betfair. When the Irish betting company Paddy Power merged with Betfair in 2016, they created one of the most powerful and unique brands in the world of online gambling.

LogicTalks: Why ATSG's Approach to Monitoring Matters

In this episode of LogicTalks, Michael Tarbet, VP of Sales at LogicMonitor is joined by Scott Mayers, Sr. VP of Cloud and Managed Solutions at ATSG. The pair connect to discuss why LogicMonitor is invaluable to ATSG’s daily operations as a managed services provider. From keeping tabs on 10s of thousands of endpoints, consolidating a plethora of monitoring tools into one platform for greater visibility and ease of use, and leveraging AI powered alerting and forecasting, LogicMonitor provides ATSG with the enterprise grade SaaS monitoring solution to it needs to support its customers 24/7, worldwide.

Automating With Splunk Phantom: How Norlys Does It

Some tasks are better off automated. Paying bills on time? Automated payments. Orchestrating a coordinated response to security alerts and triaging security events? There’s Splunk Phantom for that. Monotonous tasks, in our work and personal lives, should and can be automated in order to free up time and energy to focus on the things that matter.