Operations | Monitoring | ITSM | DevOps | Cloud

A developer's guide to programatically overcome fear of failure

People are more than happy to talk about their successes, but if you ask them about their failures, they can be much more hesitant to share. Failure is a subject that, interestingly enough, is entangled with the emotion of shame. Yet it’s integral to achieving anything novel, and the learnings that come from failure are unparalleled. So, let’s find ways to get more comfortable with failing, and figure out why people fear it.

11 Vital Metrics And Tools For SaaS Reporting

Successful SaaS companies know that they can't rely on gut feelings alone to make business decisions. Data helps them uncover patterns, trends, opportunities, and potential gaps in their strategy that can give them a competitive advantage. Yet, simply collecting metrics can often give you a lot of data to analyze with little insight into what to do next.

How Honeycomb Is Using $50M in New Funding to Bring Observability to All

Today, we announced that Honeycomb has raised $50M in Series C funding, in a round led by Insight Partners and joined by all existing investors from our Series B. We’re using this investment to support the growth of our customers and community, ensure the benefits of observability can be realized by all engineering teams, and expand the ways we can better serve you.

Incident Management Metrics That Matter - 2021

What are the Key Incident Management metrics/ KPI ‘s? How important is it to track Your Team’s Performance? If you are not doing so already the time is right to get your finger on the pulse by better understanding and managing your organizations incident management key metrics. How a company manages IT Incidents matters and most importantly the process has the power to impact sales – recent studies indicate 52% of U.S.

FluxCD and GitOps in the Enterprise

Flux is a CNCF based open source stack of tools. Flux focuses on making it possible to keep Kubernetes clusters and cloud-native applications in sync with external resources and definitions hosted in environments such as GitHub. Implementing tools like FluxCD should enable you to achieve results such as: The results above can bring obvious benefits, and many teams are adopting FluxCD as their tool of choice for GitOps.

New Messaging Service drives end-to-end employee and customer experiences

The new world of hybrid work requires creative ways to engage with customers and employees no matter where they’re located. To answer that call, we’ve launched the ServiceNow Messaging Service to provide a seamless experience from issue to resolution. Built on integration with the Twilio platform, ServiceNow Messaging Service makes it easy for ServiceNow users to integrate SMS and WhatsApp into digital workflows using the Now Platform.

Jab on the job: Pandemic response is changing the role of employers

Small and large businesses alike are looking toward the future and are hoping for the economy to reopen as quickly and smoothly as possible. High vaccination rates will be key. The world’s biggest workflow challenge to convert vaccines into vaccinations has brought employers to the front line to drive the pandemic response effort. With more employers and governments now requiring employee vaccinations as a condition of work or office reentry, employee access to vaccines will become critical.

The Chip Supply Conundrum Continues with No End in Sight

As the semiconductor chip shortage drags on, allegations and concerns continue to surface about chip stockpiling. The Biden administration continues to face resistance from lawmakers and executives in Taiwan and South Korea, further complicating efforts to resolve bottlenecks in the global chip supply that continues to plague industries from automobiles to consumer electronics.

Delivering Experience-First VDI - Q&A w/ Teodor Olteanu (Flutter Entertainment)

Desktop Virtualization solutions aren’t new to today’s organizations; countless IT teams have implemented some form of virtualization to provide better and more consistent experiences to employees. But during the rise of remote and hybrid working, virtualization has become even more ubiquitous. We recently sat down with Teodor Olteanu, Senior Delivery Manager, Workplace Technology Engineering at Flutter Entertainment, a leading global sports betting, gaming and entertainment organization.

Finserv open source security

The fintech ecosystem is flourishing and exciting things are happening these days at the intersection of digital technology and financial services – thanks in part to an infusion of global fintech investment that reached US$98 billion across 2,456 deals in H1’21. This far outpaces last year’s annual total of $121.5 billion across 3,520 deals.