Operations | Monitoring | ITSM | DevOps | Cloud

The ability to visualize your IT infrastructure from end to end is critical in fostering successful operations and delivery of service. Being a network admin, you need to keep a close eye on all your network devices, whether they're across the globe or inside your data centers. However, this is difficult to do without an actual location-based topology map of your network infrastructure.

Hi there! this is the first post on Statuspal’s young life :) we’ll be using this publication to communicate about new and upcoming features on our beloved platform and of course all things related to status pages & monitoring. First, an introduction is in order, Statuspal aims to solve a subtle but important problem, status communication & monitoring, sometimes sites go down, no matter how perfectly engineered they are, they will go down.

Today, we introduce you to a new series of posts we’re doing on the Mattermost blog: Mattermost Recipes. The goal of these posts is to provide you with solutions to specific problems, as well as a discussion about the details of the solution and some tips about how to customize it to suit your needs perfectly.

Icinga Camp Berlin and New York were a blast – thank you everyone for joining! The archive for both is now online including slides and recordings.

Too often, small business equals small budget when it comes to doing wireless, but sometimes just knowing what can be done goes further than more money. There are many ways to approach wireless security, and businesses of any size have options. Let’s talk about how I approach my own small- and mid-sized business (SMB) settings when it comes to security and Wi-Fi.

Imagine the following scenario: A critical incident hits. You have a few different teams on it throughout the company. Managers and other stakeholders need to be updated every thirty minutes. But the biggest issue is that you need to engage with external service providers. You need your communication provider and hosting service to check on their side and report back. You want a consultant in the picture and an external help desk service might be involved as well.

One of the most obvious effects of the digital age is the unprecedented advancements in technology. Thirty years back, driverless cars, missions to Mars, and AI-powered robots were pure science fiction. Today, all these things are close to being an everyday reality. And speaking of unparalleled innovations, who would’ve thought that the day would come when all the devices around us—from mobile devices to sensors and appliances—could exchange information amongst themselves.

We’re happy to announce the release of Pinpoint v1.7.2.

Unbundling of NiCE license purchase and NiCE support purchase. To be able to plan software budgets easier and more precisely, reseller partners have been asking for a separation between capital costs (CAPEX) and operational costs (OPEX). We listened and are introducing the separation of license price from support price for easier total expenditure calculation for your customers.

DevOps teams use a number of monitoring, project management, log management, and other IT management tools to receive alerts when something’s up. While this helps IT teams keep their system up and running at all times, the content of the alerts sent by some applications might not be relevant or insightful to the technicians who work on those issues. Now, with the Alarm Modifier feature, you can add new fields to an alarm, modify existing fields, rename fields, or remove them altogether.