Operations | Monitoring | ITSM | DevOps | Cloud

How Migration and Modernization Minimize Environmental Impact

Businesses are prioritizing sustainability to minimize their environmental impact. Since we started, we’ve completed over 130 migration projects with regional and international customers. These projects generally involve right-sizing resources, moving to major cloud providers like Microsoft Azure and Amazon Web Services, and modernizing applications.

Understanding intelligent alerts in ITOps and alert management best practices

As an ITOps leader, you know managing enterprise IT can be challenging, with its mix of old and new, on-site and cloud-based systems. Closely monitoring each part of the system infrastructure and its many components is a constant struggle, forcing you and your team to juggle non-stop alerts and keep services up and running. How can you stop alert fatigue and gain clarity when alerts are incessant, unclear, and lack the necessary context? The answer lies in intelligent alerts.

ServiceNow is a Leader in Digital Process Automation Software

I’m excited to announce that ServiceNow has been named a Leader in the Forrester Wave™: Digital Process Automation Software, Q4 2023. We credit this acknowledgement to our performance and strategy in governance, end-to-end orchestration, and AI. Additionally, we believe this recognition is made possible by the unwavering support of our customers, their innovative use of the Now Platform, and their valuable feedback shared with analysts.

How To Save Money On Your Observability Costs

In today's digital age, the complexity and scope of dynamic system architectures are expanding at an unprecedented rate. As a result, IT teams find themselves grappling with the challenge of monitoring and addressing conditions across multi-cloud environments. With the increasing complexities, IT operations, DevOps, and SRE teams are searching for enhanced observability within these multifaceted computing environments.

My First Kubecon - Tales of the K8's community, DE&I, sustainability, and OTel

I went to my first Kubecon ever this last week. If you’re not familiar with Kubecon, it is a convention that is around Kubernetes, a Cloud Native Community Foundation (CNCF) open source project. With this being my first Kubecon ever, it was an adventure all around building community, education, kindness, and of course, a love for Kubernetes technology.

Set and scale service level objectives in Grafana Cloud: Introducing Grafana SLO

When we began offering Grafana Cloud Metrics, we set a service level agreement (SLA) for 99.5% of requests to be completed within a few seconds. So we built an alert that would go off if more than 0.5% of requests were slower than a couple of seconds within a five-minute moving window. Sounds reasonable, right?

Unlocking Open Telemetry for Golang

Open Telemetry (OTel) is an open source observability framework that has garnered significant attention for its powerful capabilities in monitoring metrics, logs and traces.. It is second only to Kubernetes in the CNCF velocity chart with contributions being made from major players in the cloud industry, and has a growing community helping build out a thriving ecosystem.

From Data Deluge to Strategic Advantage: Cribl and Elastic Chart the Future of Flexible Data Management and Operationalization

In an era where industry standards are as dynamic as the data they govern, Cribl’s core value of putting ‘Customers First, Always’ drives us to stay ahead of the curve. It’s with immense pride and excitement that we announce our strategic partnership with Elastic. This alliance isn’t just a meeting of minds; it’s a bold stride towards a future where flexibility in data management isn’t just a luxury – it’s the standard.