Operations | Monitoring | ITSM | DevOps | Cloud

Today's Enterprise WAN Isn't What It Used To Be

For most enterprise NetOps teams, a discussion about the WAN is a discussion about the cloud. Whether it’s as simple as ensuring solid connectivity with a SaaS provider or designing a robust, secure, hybrid, and multi-cloud architecture, the enterprise wide area network is all about connecting us to our resources, wherever they are.

Top 20 Synthetic Monitoring Tools

Synthetic monitoring is a means to monitor applications, pages, APIs, etc., from the user’s perspective so you can best understand how they perform for actual users. IT professionals use synthetic monitoring to run simple uptime checks and to monitor complex, mission-critical business transactions. Synthetic monitoring tools also allow you to test and monitor third-party applications, which can impact how your users experience your websites and web applications.

The High Cost of Poor Database Performance (It's Not Just Monetary)

What is the cost of database performance for businesses today? The very shocking reality is most owners have absolutely no idea. In fact, I would even go so far as to say most business owners can’t even begin to understand everything this question might encompass.

Predictions: a Deeper Dive into the Rise of the Machines

As Gaurav described in his retail predictions blog, the impact of AI and automation on the retail industry should not be underestimated. The compound effects of improvements in technology and labour shortages have created an ideal scenario for innovation. Here we will take a deeper look into some of the AI and automation use cases that we have seen in retail and outline some of the areas of focus to help you get started.

How Data Center Experts are Integrating DCIM with ServiceNow

Managing a data center traditionally requires entering the same information multiple times into disparate tools. This is a manual effort that is time-consuming and error-prone. Leading data center professionals don’t waste time swiveling between different tools. Instead, they implement “automation via integration” that saves time and increases the accuracy of data.

Serverless Days ANZ 2023 Recap

When a tech community comes together, great things happen and Serverless Days ANZ 2023 was no exception. As soon as you checked-in, you could feel the community spirit, buzz and excitement that comes with an event like this. It’s been four years since the last Serverless Days ANZ was able to run IRL (In real life), and the local serverless community had been eagerly waiting for its return.

The Evolution of Network Visibility

As modern work has evolved, so too has the network end users rely on to do their jobs. Today’s network is vastly different from the networks of just a few years ago, with the new last mile of the office network evolving to cover anywhere end users are. This has had a significant impact on the visibility IT professionals have in the office network, and it means we need to revisit what network visibility really means as modern work continues to evolve.

How to Protect your IT Ops from Cloud Outages

Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. These articles covered detecting cloud outages long before Microsoft confirmed them and provided details of symptoms we saw. You can read these articles about a September 2022 outage and another in January 2023.

How MSPs Can Own the Risk Management Conversation

Against a backdrop of constantly evolving cybersecurity threats, it’s essential that MSPs understand how to own the risk conversation if they are to really help their customers effectively manage their security posture. In this blog, I want to look at what we mean by “owning the risk conversation”, and how MSPs can achieve this. For me, I look at it from the perspective of my own job.