Operations | Monitoring | ITSM | DevOps | Cloud

Growing pains can be a natural consequence of meteoric success. We were reminded of that in our recent panel discussion with SumUp’s observability engineering lead, Blake Irvin, and senior software engineer Matouš Dzivjak. They shared how SumUp’s rapid growth spurt compelled them to change their resolution process—both logistically and culturally—to ensure a service level quality that reflects their customer obsession.

The PagerTree iOS (iPhone) app now supports Critical Alerts bypassing do not disturb and the mute switch! A new version of the PagerTree is available today that adds support for Apple's Critical Alerts.

In today's digital landscape, organizations rely on software applications to meet the demands of their customers. To ensure the performance and reliability of these applications, observability pipelines play a crucial role. These pipelines gather, process, and analyze real-time data on software system behavior, helping organizations detect and solve issues before they become more significant problems. The result is a data-driven decision-making process that provides a competitive edge.

Last summer we teamed up with the New York Times to analyze the re-routing of internet service to Kherson, a region in southern Ukraine that was, at the time, under Russian occupation. In my accompanying blog post, I described how that development mirrored what took place following Russia’s annexation of Crimea in 2014.

Keeping your website or app up-to-date with the latest tools, frameworks, and security compliance is important for maintaining a successful online presence. That’s why when it comes to web infrastructure, you need to follow today’s absolute best practices, so you can deliver the best possible digital experiences to your audiences. Here are five major ways you can ensure you’re running a state-of-the-art PaaS.

Digital innovations have completely transformed the healthcare industry over the past decade. Today, clinical staff rely on applications to complete nearly every aspect of their day to day duties, from maintaining data privacy compliance to conducting telehealth. That makes it even more important that these critical applications stay online.

Remote IT support has become one of the most effective solutions in the globalization age. Setting aside the obvious practical reasons – different time zones, smaller wages in the developing countries, faster response time, and so on – we may say that it was an inevitable change. The new generation cares more about their wellbeing and comfort.

Early on in my career as a DBA, I began to realize I wasn’t a Database Administrator as much as the Default Blame Acceptor for nearly any application problem. Let’s face it—the first thing blamed when there’s an issue is typically going to be the database, and it’s a “guilty until proven otherwise” situation.

If you're experiencing network issues, such as slow Internet speeds, poor audio or video quality, or dropped connections, packet loss could be the culprit. Packet loss is a common network issue that affects networks of all sizes, and its impact on users and businesses can be very frustrating if it’s not dealt with quickly. So we’re teaching you how to identify and troubleshoot packet loss, and causes of packet loss, in your network!

At Sentry, we practice continuous delivery, which means that code can be released as soon as it’s merged into the main branch. This allows us to iterate quickly on our product, making new features, bug fixes, configuration changes, and experiments available in production as frequently as possible. We merge over 700 pull requests a month.