Operations | Monitoring | ITSM | DevOps | Cloud

It broke... lets fix it with Sentry MCP and Seer

Real debugging starts in the editor where you're probably digging through the last commits wondering what random thing changed. Fortunately, you're probably using Sentry and it's going to give you that information. Sentry's MCP is the best way to bring all that context of what broke and how, into your editor so you can fix broken things faster. With Seer, you can bring in the root cause, and solution, and have tools like Cursor or Claude Code go fix it. We'll show you how.

How to Automate Away Access Request Tickets for Good | The Zero Ticket IT Video Series with Resolve

Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.

Mastering Auto Ticketing with Ivanti Neurons #shorts

Mastering Auto Ticketing with Ivanti Neurons Learn how to effectively use the auto ticketing feature that integrates with Avanti Neurons. This process requires an ITSM connector and involves configuring collection settings. The system tracks ticket attachments and statuses, automatically generating tickets for vulnerabilities. This enhances the team's capability to identify, prioritize, and address issues proactively.