Operations | Monitoring | ITSM | DevOps | Cloud

Edwin AI extends ServiceNow Now Assist with real-time incident intelligence, acting as a context broker between observability data and ServiceNow incidents. Responders get the context they need inside the IT operations workflow they already use. Edwin AI now: The Edwin AI Agent for ServiceNow brings real-time incident intelligence into Now Assist and Workspace, giving ITOps teams root cause, impact, and recommended next steps directly inside the ServiceNow incident record.

Lots of big companies lock down their IT infrastructure in the internal network, sometimes they even use only locally mirrored repositories. I totally understand this, especially since our CVE-2024-49369. Nowadays, when LLMs find security holes even in OpenBSD, you definitely shouldn’t expose any services to the public without need.

There’s a new question teams are asking. How can we prevent AI agents from deleting production. When Cursor deleted PocketOS’s entire production database in nine seconds, the agent wasn’t malfunctioning. It had full technical capability, but it was inferring operational authority from static code rather than live environment state. That gap between capability and context is the root cause. This article breaks down exactly how that happens, and what runtime visibility does to stop it.

In the evening of May 5th, 2026, large parts of the German web briefly went dark. For a few hours, anyone trying to load a.de address through a major DNS resolver got errors instead of websites. Bahn.de, Amazon.de, and Spiegel.de were among the affected. Major brands like Telekom, DHL, and Sparkassen felt it too, along with hosting providers Hetzner, Strato, and Ionos.

meshIQ v12.1 transforms middleware management with petabyte-scale data processing and agentic AI. The new intelligent launchpad, simplified onboarding, and context-aware safeguards move teams from reactive monitoring to proactive, AI-driven operations across the enterprise.

Cloud cost data is most useful when teams can adapt it to their own reporting and planning needs. In addition to viewing cost breakdowns, FinOps teams often need to calculate forecasts, reshape datasets, and present tailored views to finance and leadership teams. In many workflows, those steps happen outside the observability platform. Once the data is exported, it quickly becomes outdated and requires repeated manual updates.

Modern government missions depend on software platforms that can perform under demanding conditions. As agencies update systems that support public safety, benefits delivery, financial operations, and national priorities, they face security and compliance requirements that shape how technology is adopted as well as how it is built, operated, and evolved over time.

AI is moving fast. Enterprise adoption needs to move with purpose. Over the past year, one thing has become clear: Organizations are not looking for more AI hype. They are looking for a path to production — one that connects infrastructure, data, and intelligence in a way that delivers real business value. That is exactly what the Elastic AI Ecosystem is built to do. At Elastic, we believe AI is only as powerful as the data foundation behind it. Great models matter.