Operations | Monitoring | ITSM | DevOps | Cloud

This is the first of a three-part series on Taming Complexity for Competitive Advantage.

Managed service providers (MSPs) play a major part in increasing business continuity and enhancing the productivity of the businesses they cater to. Businesses these days rely on MSPs to take on the responsibility of managing their networks, so they need not spend most of their time on network management tasks like keeping track of network devices, troubleshooting network bottlenecks, etc.

Given the benefits cloud computing offers such as security, flexibility, better collaboration, and data modernization, organizations of all shapes and sizes have started moving their workload to this technology. With so many organizations using workarounds to gain visibility and control of bandwidth consumption, and with cloud computing letting organizations access and manage the information, the amount of data being generated is also increasing.

You run an e-commerce website and notice a drop in sales on a specific product page. You suspect that users may be encountering an issue with the “Add to Cart” button, but you’re not sure what’s causing the problem. With Sentry Session Replay’s new search by user click feature, you can easily find replays where users clicked on that button and watch their sessions to see exactly what happened.

Site24x7 Capacity Planning Businesses are successful when their resources are aligned with their capacity. No business can afford to have their resources run at full capacity, because at that point, any increases past the capacity would lead to increasing failures. Capacity Planning is an action plan to ensure there's enough spare capacity to handle any increases in the workload, and cater to unprecedented workload spikes. Site24x7 and Capacity Planning

Welcome to the Great Network Race! You might not have realized it, but every time you connect to the internet, you're a participant in a never-ending competition. The goal? To have the fastest, most reliable network connection possible. But as we all know, that's not always the case. Slow network performance can be frustrating, time-consuming, and downright annoying.

OpenTelemetry is enabling a revolution in how Observability data is collected and transmitted. See our What Is OpenTelemetry post on why this is an important inflection point in the Observability space. In this post, we’ll walk through how to configure the OpenTelemetry Gems within a Rails app.

Since day one, Cribl has been on a mission to give users more control and more value from their observability and security data. We had a feeling that putting customers first would be the key to unlocking that value, so “Customers First, Always” went at the top of the list when the time came to talk about company values.