Operations | Monitoring | ITSM | DevOps | Cloud

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Citrix access is session oriented – a session is established at logon time and a connection between the client and the server/desktop being accessed is maintained for the duration of the session. User access to Citrix apps and desktops is highly interactive – mouse clicks, keystrokes, etc. all have to go from the client to the server/desktop to be processed.

OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).

For a lot of Nexthink’s technical professionals, 2020 has been one of the most challenging and rewarding periods of their professional lives. Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could, working closely to leverage their existing investment, as well as developing and distributing tailored services for those that needed them.

After working in enterprise IT for over 20 years, I’ve come to the realization that most departments suffer from the same underlying contradiction. By nature, we IT professionals are a logic-seeking, detail-oriented bunch. Much of our work can take months, if not years, of meticulous planning and research. We find comfort in gazing upon complex, multi-colored scrum boards and searching for answers to problems that any sane person would avoid.

Based on our interactions with buyers evaluating vendors in the AIOps market, much of what we’re hearing chimes with this quote - “What will AI allow us to automate? We'll be able to automate everything that we can describe. The problem is: it's not clear what we can describe.” Stephen Wolfram, computer scientist and physicist.

AWS Elastic Load Balancing (ELB) dynamically distributes incoming application traffic across multiple EC2 instances and scales resources to meet traffic requirements. Elastic Load Balancing helps optimize the performance of various web and mobile applications by identifying failing EC2 instances before they affect the end-user experience.

One of the most important things that customers consider while purchasing a product or service is its credibility. A label that states the product has been tested, analyzed, and certified by an international regulatory body reassures a customer’s purchase decision. This is why organizations today strive to get themselves bench marked, differentiated, and validated. For this, they seek out regulatory bodies that develop and publish international standards.

We’re into the third and last week of GrafanaCONline! We hope you’re able to check out all of our great online sessions. If you didn’t get a chance to watch yesterday’s sessions (or want to see them again), here’s a recap of day 9 of the conference.

Behind every part of Grafana, there are the ideas, creativity and commitment of the people who made it. While that includes code, it is not limited to it. Since August 2019, Grafana Labs has had a dedicated UX team, and we have been involved in countless recent features and improvements. We want to show you how we do our work, why you users are at the heart of everything we do – and most importantly, how design changes can make software better.

Be it be on-premise or in Azure, monitoring your resources is extremely important. While the popular monitoring tool to use on premise remains to be SCOM, many organizations with a presence in the cloud have started to explore Azure Monitor to fulfil their monitoring needs in Azure. Recently, we discussed Azure Monitor and its capabilities extensively in our Azure Monitor Learning Path blog series.