Operations | Monitoring | ITSM | DevOps | Cloud

Remote work has become the new norm. Organizations are adapting to the current volatile market conditions by amending their business strategies, drafting new business playbooks, and laying down novel policies, all centered around one theme: remote work. This transition to remote work certainly hasn’t been easy and brings with it a unique set of challenges. Shifting business operations to remote environments profoundly impacts an organization’s IT infrastructure and in-house networks.

Welcome to the third and last week of GrafanaCONline! We hope you’re able to check out all of our great online sessions. If you didn’t get a chance to watch yesterday’s sessions (or want to see them again), here’s a roundup of day 8 of the conference.

In rotating their tech support tasks, Reciprocity is finding a better way to monitor their code — and a better feel for their process. Joe Alfaro, VP of Engineering at Reciprocity, shares how Sentry helps his team resolve problems before customers can report them. Like most companies, Reciprocity constantly iterates on the best ways to support our product.

The large volumes of logs, metrics, and traces generated by scaling cloud environments can be overwhelming, but they must be collected to identify and respond to production issues or other signals showing business or application issues. To collect, monitor, and analyze this data, many teams choose between open source or proprietary observability solutions.