Operations | Monitoring | ITSM | DevOps | Cloud

opsdemon

Latest posts

Uptime.com Check Types | How to Build the Ultimate Uptime Monitoring System

How much infrastructure for a domain or application can fail before the customer starts to notice? What about before your productivity is affected? The answer to these questions will help you fully utilize uptime monitoring. Here are just a few examples of services that can be monitored for better piece of mind.

The Mythical 'Average' IT Shop

In health care, doctors know the average man or average woman is in fact, mythical. Everyone has their own unique problems, capabilities and life stories. DNA can be altered by the environment. Even identical twins will have different health histories and different propensities to contract and avoid certain illnesses. Each individual is different. The same can be said of IT — no two shops are ever exactly alike.

Sentry for Good

Errors are expensive; they steal resources allocated for other things and potentially negatively impact revenue and user sentiment. And, for teams comprised of volunteers working in their spare time, errors can take weeks to triage and resolve. So, despite what Google might tell you, Sentry for Good is not merely a solution to your pet’s pesky pheromone problems (although it is clearly also that, if PetSmart’s Google results are any indication).

Features review from 2017

This is the second edition of our features review from the past few years, here we will share some features that were created or updated in 2017. We are currently moving content from our old blog platform so all features mentioned here are not new but it is always good to take a fresh look at things. And as we are always upgrading & enhancing features, some of the items have been edited to reflect the current state.

17 Tech Support Tickets You'll Be Happy You Didn't Receive

If tech support had a motto, it’d be reminiscent of Rule #4 of the Auvik Way: Even when it’s not your fault, it’s your problem. But sometimes, there are problems so bad you wouldn’t want to deal with them. We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine: Plugging in your USB receiver with a hammer for that flush mounted look. from r/techsupportgore Good luck getting that one out.

Top 3 Reporting Software of 2019

Reporting software is a part of a Business Intelligence or BI suite and is used for analysis in early data processing. The purpose of self-service reporting software is to help deliver interactive information that can be put into action. Self-service reporting software allows the user to connect data sources, extract data and present it in various formats of visualization, including charts, tables, and spreadsheets.

Demonware's journey to assisted remediation

At Monitorama 2018, Engineering Manager Kale Stedman shared Demonware’s journey to assisted remediation, or as he likes to call it: “How my team nearly built an auto-remediation system before we realized we never actually wanted one in the first place.” In this post, I’ll recap Kale’s Monitorama talk, highlighting the key decisions that helped his team reduce daily alerts, fix underlying problems, and establish a more engaged Monitoring Team — including the steps the