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Latest posts

PagerDuty: Five Ways to Drive More Cost Efficiency with PagerDuty

The way we live and work has changed forever, compelling organizations to manage their IT investments carefully. They're now tasked with improving cost controls and efficiency, with the added pressure of delivering a perfect customer experience every time to maximize revenue. By using PagerDuty widely across their business, organizations have gained real, demonstrable value in significantly reducing costs, protecting customer relationships and accelerating digital transformation.

Serverless360: Automated Tasks in Serverless360: Key to improve business operational efficiency

Organizations choose Serverless architecture to achieve delivery excellence. Once the application is in production, it becomes the responsibility of the operations team to meet business-critical needs. Serverless360 presents Automated Tasks which can significantly improve the overall operational efficiency. The routine tasks involving considerable manual effort from the operations team can be more efficiently carried out using scheduled Automated Tasks in Serverless360.

The right way to track technician performance

Amid concerns of resource scarcity and increasingly complex resolution processes, service desks are constantly under pressure to deliver more with less. This, in effect, forces service desk managers to drive technicians to resolve requests faster, leading to an unhealthy obsession with numbers. Several service desks are known to regard the number of requests closed by technicians as a good yardstick for their performance.

Monitor RethinkDB with Datadog

RethinkDB is a document-oriented database that enables clients to listen for updates in real time using streams called changefeeds. RethinkDB was built for easy sharding and replication, and its query language integrates with popular programming languages, with no need for clients to parse commands from strings. The open source project began in 2012, and joined the Linux Foundation in 2017.

Test file uploads and downloads with Datadog Browser Tests

Understanding how your users experience your application is critical—downtime, broken features, and slow page loads can lead to customer churn and lost revenue. Last year, we introduced Datadog Browser Tests, which enable you to simulate key user journeys and validate that users are able to complete business-critical transactions.

Connecting the dots with Event Correlation

We can’t stress enough on the importance of event correlation in network monitoring. Our customers love correlation! For the love of event correlation we’ve published a blog on why modern organizations rely on event correlation. This is the second blog from the correlation series. You might want to read our previous blog before reading this one.

Through the crisis: ABN AMRO #1

Our ‘Through the Crisis’ series shares customers’ IT challenges and successes from the COVID-19 quarantine and remote work surge. Here, Jelmer Berendsen (Enablement Lead, Digital Workplace, ABN AMRO) explains how ABN AMRO’s companywide Engage surveys came to be of as much interest to board members as they were to the Digital Workplace team.

Through the crisis: ABN AMRO #2

Our Through the Crisis series shares customers’ IT challenges and successes from the COVID-19 crisis. Here, in our second instalment from ABN AMRO, Daan Tuijnman (Product Owner, Digital Workplace, ABN AMRO) details a number of Nexthink-facilitated use cases that helped their employees enjoy a superior remote work experience throughout the quarantine.

Using Recommenders to keep your cloud running optimally

As a cloud project owner, you want your environment to run smoothly and efficiently. At Google Cloud, one of the ways we help you do that is through a family of tools we call Recommenders, which leverage analytics and machine learning to automatically detect issues and present you with optimizations that you can act on.