Operations | Monitoring | ITSM | DevOps | Cloud

Critical and sev1 incidents are always a priority, but what about those dozens and often hundreds of lower priority ones that often sit in a queue waiting for a first response engineer to get to them? Do you find that no matter how much effort your team puts into minimizing the number of queued incidents, their number always seems to grow? If this sounds familiar – this blog is for you.

I set out on the road to Boston a few weeks ago to meet with our ever-growing ecosystem of partners and customers. I’m always looking to have interesting conversations in the field that will help drive our go-to-market strategy and engage our partners in driving value to their own bottom line. My energy was uniquely high during this trip due to our recent rebrand from “Virtual Instruments” to “Virtana” and the launch of our latest product offering, CloudWisdom.

For nearly 10 years, AWS and Sumo Logic have been the perfect pairing for businesses going through their digital transformation journey. AWS provides the best technology to help companies with their digital transformation, while Sumo Logic provides continuous intelligence and insights to monitor, run and secure those applications on AWS.

Once upon a time, when dinosaurs roamed the earth, servers had to be built. A development team requested an environment for their code to run in, and a system administrator or infrastructure engineer plugged in a server and spent hours or days getting it ready to run code. Oh, and by the way, that was only one server of many required to run a web application—and this only happened after budgets were decided and forms were filled out.

I wouldn’t wish even upon my worst enemy the task of writing a company’s mission statement or brand slogan. Nowadays customers respond most to companies that convey higher-level, altruistic values in their messaging—especially in the world of enterprise tech, or Silicon Valley startups. You can’t write something like “we’re here to make lots of money and dominate the market”—that’s just not going to fly.

If you own a Google Pixel smartphone (or one of a couple of other models) Android’s latest update is finally here. If you own another model of Android smartphone then you’ll have to wait a little longer, but that’s nom de rigueur for the operating system. Dubbed Android 10, the new update has abandoned the usual confectionary based naming scheme in favour of a straight numbering system – possibly following Windows’ and Apple’s lead.

Another day of re:Invent is over and it’s all been amazing and overwhelming. And yes, the medals really do spin. It was a huge honor to be named an AWS Serverless Hero a few weeks ago. As I prepare for more conference talks in the upcoming months, I’m reflecting on what it means to be granted this honor despite having only written my first lines of code earlier this year.

Learn how Quick Base, an award-winning cloud-based application development platform for creating custom solutions to everyday business challenges, employed StatusCast to increase the transparency of their system status and availability.