Operations | Monitoring | ITSM | DevOps | Cloud

Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items - all complex variables that can affect the user experience.

Companies are committed to delivering on higher levels of customer satisfaction for their online services. Unfortunately, many organizations trying to support these initiatives take an interrupt-driven approach where they scramble to fix things when they break. However, to manage to these high levels of SLAs, you should take a structured approach in order to reduce the amount of unscheduled downtime by proactively monitoring and managing your systems.

This whitepaper discusses the importance of having a single solution to manage your operations and the network.

This whitepaper talks about the top freeware and open source network monitoring software available today in the market.

Learn from our e-book how efficient password management positively impacts IT administration

Download this free ebook to learn how to implement an effective ChatOps workflow to make issue management and resolution easy within software development teams.

Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.

From protecting customer experience to preserving lines of revenue, IT operations teams are faced with increasingly complex responsibilities while being required to prevent outages that could harm the organization. Splunk IT Service Intelligence (ITSI) utilizes AI powered by machine learning to deliver a predictive IT and ensure optimal application performance and quality.

The financial services industry has unique challenges that often prevent it from achieving its strategic goals. The keys to solving these issues are hidden in machine data-the largest category of big data-which is both untapped and full of potential.

Enterprises of all sizes are facing an information technology crisis. Ironically, this crisis comes at a time when the power of IT has never been stronger, thus presenting both an opportunity and a challenge.