Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from “Services & Systems” categories and adds a new encoding format to the SIGNL4 webbhook.

We’re probably all familiar with Dickens’ story of Scrooge and the Three Ghosts of Christmas, written all the way back in 1843. What we may not know is that ghosts providing visions and teaching lessons is still common practice today! Let’s look into the carol of an ambitious, but unreliable, tech CEO.

My 2nd Gartner IOCS experience ended with a bang, just like my first one, with an amazing presentation by Jason Walker at Blizzard Entertainment (part of the $42B Activision-Blizzard gaming powerhouse) on how they use AIOps to deliver an amazing gaming experience for hundreds of millions of gamers around the world, 24×7. But before I get to that, let me share some more key takeaways from the conference.

Gartner Research provides insight into the healthcare industry, recommending robust clinical communication and collaboration (CC&C) solutions or technologies. OnPage is mentioned in Gartner’s latest CC&C guide, recognizing the organization for its digital scheduler, audit trails, automated alerts and live call routing capabilities. At its core, Gartner recommends OnPage to organizations looking to streamline clinical workflows and enhance team communications.

At Sensu Summit 2019, Adam Westman, Sr. Engineering Manager at Target, introduced us to GoAlert, their on-call scheduling and notification open source project. In this post, I’ll recap his talk, sharing the journey that led them to build GoAlert, the problems they’ve solved, and how they use GoAlert with Sensu Go to simplify monitoring and reduce alert fatigue.