Operations | Monitoring | ITSM | DevOps | Cloud

Real-Time Cost Alerts and Forecasts for AWS

For many companies, cloud costs are among the top investments these days. With a growing number of services, instances and regions, cloud cost optimization is becoming increasingly painful. Companies use cloud management platforms to optimize costs and increase cloud visibility and security. But staying on top of AWS budgets requires proficiency, agility and time—especially when any glitch can result in massive cost bleeds.

Network Operations Center Best Practices (in 2020)

Your Network Operations Center (NOC) is responsible for network monitoring, incident response, and other network operations activities — and you want to optimize its performance. To achieve your goal, your NOC team assesses data and explores ways to improve its everyday operations. The team may also implement NOC best practices or craft some of its own. NOC teams manage network availability and performance, along with servers, databases, firewalls, devices, and related external services.

Top Five Reasons Why Companies Are Choosing OnPage Over Competitors

OnPage’s intelligent incident management system is the alerting solution of choice for industry-leading organizations. Since the beginning, companies have invested in the OnPage system for its advanced capabilities, out-of-the-box integrations and unmatched 24/7 customer support. Though we can provide a comprehensive view into OnPage’s competitive advantage, here are the top five reasons why customers continue to trust OnPage’s incident management system.

Using Dynamic Thresholding to Monitor Your Cloud Platforms

Whether you are new to the Cloud, mid-transition, or a professional at cloud or hybrid systems, no one likes being bothered with useless alerts. The options are simple: If you take the approach of ignoring the alert like a bad cold-call, you risk the chance of missing a critical alert and watching your system crash around you. No one likes to open their inbox to a few hundred alerts they have been ignoring.

Telemetry Everywhere: Observability in the DevOps Cosmos

Rockets constantly blast off into space headed towards planets, aiming to create shiny new stars, while meteors whizz by them, threatening their journeys. That’s how global DevOps expert Helen Beal describes the complicated and risky universe of DevOps practitioners and SRE teams. The rockets are these teams’ frequent code releases. Planets represent customers that benefit from the value — stars — created by these launches.

August 2020 Update: Manage service and system categories in the web portal and define responsibilities centrally

Our August update now makes it easy to assign team responsibilities for individual systems through our categories. This is no longer only possible by each team member in the mobile app, but can now also be done centrally in the web portal by the team administrator. All details can be found in this blog article.

Optimizing logs for a more effective CI/CD pipeline [Best Practices]

Continuous Integration and Continuous Delivery (CI/CD) delivers services fast, effectively, and accurately. In doing so, CI/CD pipelines have become the mainstay of effective DevOps. But this process needs accurate, timely, contextual data if it’s to operate effectively. This critical data comes in the form of logs and this article will guide you through optimizing logs for CI/CD.

The 3 musts for every FinTech incident management pro

Few industries have experienced such a disruptive whiplash as the financial services industry. With the dizzying encroachment of agile, innovative, and fearless fintechs coming to the fore, traditional banking institutions have had to completely rethink their business, revenue models, and customer engagement initiatives.

Keeping PagerDuty Always On With Remote Incident Response

Earlier this month, many areas of the internet experienced a major incident caused by a router misconfiguration within a highly used service provider. This led to cascading service failures, causing widespread outages and disruptions for several well-known SaaS organizations. When the outage occurred, our teams at PagerDuty immediately noticed a global spike in events and incidents.