Operations | Monitoring | ITSM | DevOps | Cloud

Too Many Alarms? Take Advantage of Custom Situations

As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.

OnPage's Automation in I&O Optimization Predictions (Inspired by Gartner Hype Cycle for I&O Automation, 2023)

The release of the Gartner® Hype Cycle™ for I&O Automation, 2023 has inspired us here at OnPage to provide our insights on the latest trends in I&O optimization. In this blog, OnPage will predict the widespread adoption of technologies that can further automation efforts and thus contribute to I&O optimization.

How to provision a notification policy in Grafana Alerting - and keep it editable in the UI

Provisioning Grafana Alerting resources, such as notification policies, can help you deploy resources faster and streamline the alerting and notification process. Before getting started, it’s important to understand the different options for provisioning notification policies, how they work, and the challenges they can present. In Grafana Alerting, notification policies use alert labels to determine how alerts are routed to different contact points or receivers.

Hospital Discharge Best Practices

Establishing an effective hospital discharge process is a crucial part of a patient’s stay and can significantly impact the success of their recovery. Patients, families, and subsequent care providers require a detailed education on continued treatment, aftercare processes, and required medications, to avoid any complications that may surface during recovery.

How generative AI is increasing cyber risk & what to do to make sure you're ready

Generative AI is all the buzz these days with the popularity of platforms and tools such as ChatGPT, Bard, Scribe, Jasper, and others experiencing exponential growth. This is a technology that has come to the fore with the force of a runaway train that’s bringing us head long into the future at the speed of light. It is transforming everything we do from writing code to making travel plans. And cybersecurity is no exception.

Reliably receive a call when an organ donor is matched

Within the broader context of organ transplantation, time is of the essence. Lives hang in the balance, waiting for that life-changing call announcing a matched donor organ. For organ transplant recipients, the waiting game is often a test of patience and resilience. However, with the advent of modern technology, a solution has emerged to alleviate this uncertainty – OnPage.

OnPage-ServiceNow Bi-Directional Integration

Discover how OnPage's incident alert management solution can be seamlessly extended to ServiceNow's ITSM solution to provide a more efficient and streamlined service delivery experience. The two-way integration ensures that high-priority alerts are given top priority and reach the right team member in a timely manner. And, that's not all -- IT teams gain synchronization across audit trails, alert statuses, and notes, eliminating the need for app hopping and providing all the necessary information in one location.