Operations | Monitoring | ITSM | DevOps | Cloud

Today, most organizations rely on several different secure communication mediums — like email, real-time chat, video calls, and SMS — to transmit information, collaborate, and keep teams aligned. While modern communication tools help teams stay connected, the digital landscape is not without its challenges. For most organizations, it’s only a matter of time before network disruptions, security breaches, and system failures impact main lines of communication.

In part 1 of this tutorial, we showed you how to build a large language model (LLM) application that uses retrieval-augmented generation (RAG) to query your own documentation and then test it using a CircleCI continuous integration (CI) pipeline.

Incident response in a Network Operations Center (NOC) is cumbersome and time-consuming. There are many steps, many sources where incidents come from, and a long, long list of complexities involved. For instance, for incident response with a NOC, there’s the initial monitoring – Tier 1 functions of “eyes on glass” work of looking at alerts coming in and what they’re for, such as a security breach, performance issue, a hardware failure, among others.

Virtana is proud to announce a series of new capabilities focused on empowering our customers with advanced AI-driven capabilities, enhanced user interfaces, and deeper integrations, all aimed at optimizing application and infrastructure observability. Let’s dive into these innovations and see how they revolutionize the way IT professionals interact with their environments.