We are halfway through 2022 and one thing is certain – downtime is here to stay. In fact, trends are showing the frequency of downtime is increasing, along with the severity and wide-spread impact. Consumers and businesses are more interconnected and reliant on technology and software than ever, from remote business communication to simply listening to your favorite podcast on your way to work.

I get chills thinking about a line from the first film adaptation of Roald Dahl's Charlie and the Chocolate Factory, Gene Wilder as Wonka nearly whispers it to Charlie, as if it is secret information: We are the music makers, and we are the dreamers of dreams. For me, the quote (taken from a poem by Arthur O'Shaughnessy) is austere: We are the creators of what we create, and what we create becomes what we are.

TL;DR: We’ve raised $34M to bring increased resilience to organisations around the world. With this latest round of investment we’re expanding internationally in the US, accelerating our product plans, and growing our amazing team 🎉 As technology becomes more complicated and runs an ever greater part of our lives, failure becomes more inevitable, and more costly.

Despite the best efforts of individuals to protect their own data, they cannot always account for the cybersecurity shortcomings of larger organizations such as their employers, financial institutions, and healthcare providers entrusted with their personal information. Hotels should also be added to this list of vulnerable entities, as was made painfully apparent in the most recent Marriott data breach.

If you have been following the financial news lately, you have surely become all too familiar with the challenging economic conditions that have emerged in 2022. As rising inflationary concerns put pressure on the bottom line, decision makers within businesses of all sizes are suddenly having to re-evaluate strategies, forecasts, and expenses. This pivot to a more conservative outlook is not unlike the approach adopted by businesses at the onset of COVID-19.

Over the last few months, a number of our users have asked if we can add more context to their alerts. We spoke with them on our live chat on dashboard and brainstormed the idea of Title Remapper.

In case you missed it, Hacker News had an extremely rare outage last week.

For years, Artificial Intelligence for IT Operations (AIOps) applications have helped organizations streamline and improve their IT processes for better business results. But today, with rising disruptions and BCG research noting that 70% of digital transformations fail, these incidence response applications alone are no longer enough to maintain digital service uptime and ensure customer satisfaction.