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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Heartbeat check and more - is your monitoring still alive?

SIGNL4 is a cloud-based mobile alerting and incident response service. Third-party systems like monitoring tools, control systems or IoT sensors detect abnormalities and transmit events to SIGNL4 over the Internet. What if your systems cannot transmit critical events anymore? That might happen when the Internet is down or when the tool itself has a problem. In this case, SIGNL4 would miss critical events and could not turn them into alert notifications to your IT admins, technicians and experts.

Lunch and Learn: Optimizing Outreach

This is the latest in a series of sessions exploring how Everbridge can be used for one key aspect or stage of the response lifecycle. The more people that receive critical life safety messages at the proper time, the safer the community will be. Though that calculus sounds simple, multiple complexities, such as technology or population behavior, prevent most jurisdictions from reaching a significant portion of their population with notifications and alerts.