Operations | Monitoring | ITSM | DevOps | Cloud

Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Rundeck + Squadcast Integration: Simplifying Alert Routing

Rundeck is an automation tool that helps to make existing automation, scripts, and commands more secure, auditable, and easier to run. It is a software Job scheduler and Run Book Automation system that automates routine processes across development and production environments. It brings together tasks scheduling, multi-node command execution, workflow orchestration. It also logs everything that happens in the system. Squadcast is an end-to-end incident response tool.

Zenduty iOS and Android v3.0

We constantly update the platform to provide the best-in-class experience to our users. These updates are not something that we feel is right for the client; these updates are based on the user data, behavior, and requests that our users provide. We are always excited to bring new updates and share them with people but this one is special! We bring to you Zenduty iOS and Android v3.0!

Quick reads from the Value and Adoption team: The Importance Self-Healing (and How It Works)

Most folks familiar with BigPanda know that automation is a foundational block of our technology. Our platform automates the entire events pipeline with functions including standardizing and deduplicating alerts, cutting down on the volume of incidents, and automated enrichment that provides better context and alert payloads. But these are all part of an inbound flow of events through integrations.

OAuth Authentication - xMatters Support

OAuth is an open standard system that uses tokens to grant access to systems or information without using a password. OAuth authentication authorizes requests to the xMatters Rest API by passing a token in the header of your requests. This means you don’t have to store user names or passwords in your applications, keeping your user’s information secure.

SolarWinds Orion + Squadcast: Alert Routing Made Easy

SolarWinds Orion is a scalable infrastructure monitoring and management platform. It is designed to simplify IT administration for on-premises, hybrid, and software as a service (SaaS) environments, in a single pane of glass. SolarWinds Orion ensures you do not have to struggle with numerous incompatible point monitoring products, as it consolidates the full suite of monitoring capabilities into one platform with cross-stack integrated functionality. Squadcast is an end-to-end incident response tool.

Continuous Availability: How It's Changed, and Why It's Critical

Remember when Slack went down in early January? The three-hour outage, set off by AWS capacity issues, cost the company an untold amount of money. And the effects rippled across the enterprise. The outage devalued the company’s stock and seemed to send all 142,000 of its customers to Twitter to gripe. This high-profile outage is just the most recent of many outages highlighting the critical nature of continuous availability. And there’s only one answer to the problem.

Sponsored Post

Orchestration vs Automation: Which Does Your Business Need?

Digital transformation is accelerating rapidly to include virtually all enterprise functions. Organizations of all size, across all industries, are leveraging digital technology to enhance customer service and improve work efficiency. Integrating automation into core business functions has become a must to stay aligned with the ongoing digital revolution. The growing migration to the cloud has resulted in the distribution of company data and applications across multiple locations. This means that many complex business processes must leverage IT resources from the cloud and on-premises. This is where automation and orchestration can greatly improve the performance and efficiency of these complex tasks.