FireHydrant captures your incident, from declaration through remediation, and gives you a framework to run your retrospectives. But retrospectives are only as effective as their inputs. Now we're delivering a better way to learn from and analyze retrospectives by guaranteeing consistent, structured, and sufficient data from your team.

Being on call is challenging. It’s signing up to be operating complex services in a totally interruptible manner, at all hours of the day or night, with limited context. It’s therefore critical to have proper on-call on-boarding procedures, offer continuous training sessions, and continuously improve documentation. We also need to make sure people feel safe by providing ways to reduce their stress, and make room for questions to surface all sorts of uncertainties around our operations.

Worldwide businesses and their technical resources use G2, the leading business solution review platform, to analyze software, gather user feedback, and make informed decisions about technology. Although we value all the recognition we’ve earned on G2 over the years, there’s one that always stands out and makes us feel extra proud of what we’ve accomplished so far.

Shoreline is an incident response automation service that enables DevOps engineers and site reliability engineers (SREs) to quickly debug and remediate issues at scale and develop automated routines for incident management. Using Shoreline’s proprietary Op language, customers can run debug commands across all their hosts simultaneously and then deploy custom scripts via Actions to trigger automated remediations.

Welcome to our final post in our EI Architecture Series on Intelligent Alert Grouping. I hope you’ve enjoyed this series, and if you’d like to take a look at any of our prior posts, please use the ei-architecture-series tag. Let’s take a moment and recap everything we’ve learned.

Episode 4, Mooving to… Successful Engineering in the Remote World offers a unique perspective on work-life balance and expectations.

Here at incident.io, we provide a Slack-based incident response tool. The product is powered by a monolithic Go backend service, serving an API that powers Slack interactions, serves an API for our web dashboard, and runs background jobs that help run our customers incidents. Incidents are high-stakes, and we want to know when something has gone wrong. One of the tools we use is Sentry, which is where our Go backend send its errors.