The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Congratulations! You’ve just purchased PagerDuty, meaning you’ve decided to make an investment in your incident management process. However, in order to maximize your investment, you will need to understand all the moving pieces within PagerDuty. Today, we’ll be setting up PagerDuty for one team: the Bikini Bottom Team.
As operational complexity accelerates, our customers are realizing that it’s impossible to manage their services or innovate for their business without a mechanism to make sense of that complexity. That’s why our March product update focuses on Event Intelligence, which is all about turning chaotic monitoring data into actionable insights so that teams can work smarter and focus on the things that matter.
As a Product Manager at BigPanda, I like to stay in touch with our customers on a regular basis. Recently, I visited a customer of ours in Atlanta. As I was getting got out of my rental car in the company’s parking lot, I noticed him pulling in into his small parking space in a very large pickup truck. “Those are some big wheels”, I commented.
When we announced the launch of our Postmortem Guide, I wrote about the value of performing blameless postmortems and how to establish a culture of continuous learning. In this final installment of our blog series on postmortems, I share how to have effective postmortem meetings.
Today, we are excited to announce PagerTree now officially supports stakeholder notifications! With stakeholder notifications it’s easy to keep executives, product managers, or other individuals informed of the status of ongoing incidents.
