Operations | Monitoring | ITSM | DevOps | Cloud

In the recent past, every enterprise has had to deal with an outage, leading to war rooms where ITOps teams are put on the spot. While they take on the burden of ensuring 100% uptime, it is often the tools they employ which don’t live up to their promises. Especially in the wake of the pandemic, with working norms being redefined, ITOps teams have been under even greater pressure to deliver. While they strive to be efficient and rely on cutting-edge technology, uptime is often elusive.

How well your website works, and your visitor’s experience can make or break your business if you run your business digitally. Subsequently, your lead generation and eventually your sales can be negatively affected by bad user experiences. Almost every website owner has asked himself, are visitors enjoying using their website, store and other web applications? Do they find the information they anticipated? Or are they finding the interface friendly enough?

Salesforce influences the productivity of entire organizations. That is why monitoring your Salesforce performance in a timely and professional manner is imperative. With GermainAPM’s help, your Salesforce response times and behaviors can be proactively monitored in many ways. Many enterprises depend on the mission-critical capabilities of Salesforce. One minute of downtime in your Salesforce app can cost you hefty.

Between planning, triaging tickets, negotiating requirements with external stakeholders, and actually building software, it’s hard to take the time to make dashboards or even think about the most important metrics your team needs to track. To make it easier for you to get insights into your team effectiveness and project health, we made a few updates to Dashboards and Stats that you just might like.

Ensuring that networks and the applications they enable are performing as well as they should is a full-time and challenging task for system administrators. We've all encountered scenarios in which end-users complain that an application is slow. Then the network team says it's not their problem, and the development team (or third-party application vendor) also says it's not their problem either.